Lost ATM card, will customers lose money?

Bank ATM cards are almost an indispensable item for everyone when leaving the house. However, during use, many people accidentally lose them. So, if you lose your ATM card, will you lose money and how to handle it to protect your assets?

If I lose my ATM card, will I lose money?

In fact, when you lose your ATM card, the money in the cardholder's account is still there. Only in the worst case, the person who finds the ATM card knows the withdrawal password before you lock the card, can the thief steal the money in your account.

What to do when you lose your ATM card?

Customers need to lock their cards immediately after discovering their ATM cards are lost. (Illustration photo)

When discovering that the ATM card is lost, the user must immediately lock the card on the bank's application or call the support center of the card-issuing bank, asking them to temporarily lock the ATM card. Once the card is locked, anyone who picks up the card, even if they know the password, will not be able to transfer or withdraw money.

In case the bank does not support by phone, the cardholder needs to go directly to the nearest bank branch to declare and reissue the card if necessary.

In addition, users can lock their cards at ATMs. Some banks have integrated the feature of closing and locking cards at ATMs, which customers can do by scanning the QR Code.

When losing an ATM card, customers can still withdraw money normally by bringing their ID card to a bank branch. In addition, some banks also allow withdrawals at modern ATMs, performed by scanning QR Codes, phone OTPs...

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Source: https://vtc.vn/mat-the-atm-khach-co-bi-mat-tien-ar804603.html