No new paper health insurance cards issued from June 1

Question: In what cases can a new paper health insurance card be issued?

Answer: On March 26, 2025, Vietnam Social Security (VSS) issued Document 168/BHXH-QLT guiding regional social security agencies; social security agencies of provinces and centrally run cities on the use of health insurance card blanks.

Accordingly, to ensure the rights of health insurance participants during the time of organizing and arranging units to operate under the new model and implementing savings and anti-waste, the Social Insurance of regions and Social Insurance of provinces and cities will continue to use the old health insurance card blanks until May 31, 2025.

From June 1, 2025, for cases of requesting to reissue or exchange health insurance cards, social insurance officers are required to directly guide participants to install the digital social insurance application (VssID), the electronic identification application (VneID) and guide them to use the health insurance card image on the VssID, VneID applications; citizen identification cards with chips to go to medical examination and treatment instead of paper health insurance cards.

Only issue new paper health insurance cards in 3 cases: Unable to install VssID; Unable to install VneID; No CCCD with chip.

Vietnam Social Security requests regional Social Security and provincial and municipal Social Security to implement the above contents. If there are any problems during the implementation process, please report to Vietnam Social Security for consideration and resolution.

Source: https://baobinhphuoc.com.vn/news/9/170828/khong-cap-moi-the-bao-hiem-y-te-giay-tu-1-6