To help people more conveniently buy gold, the Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) has implemented online registration to buy SJC gold bars on its website since June 12. Previously, many people had to line up very early, some even waited the night before to reserve a spot to get a waiting number, but from now on, they will not need to line up directly to get a transaction number.

On the morning of June 13, at Vietcombank branch number 11 Lang Ha (Ba Dinh, Hanoi), there was no longer a scene of people lining up to get a number to wait for transactions. Instead, people came to scan QR codes to register online. Some people had registered in advance and came to receive gold.

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From 9:00 a.m., Vietcombank opened registration on the website but just 1 minute later customers could not do it. Photo: Tien Anh

According to VietNamNet reporters on the morning of June 13, the number of people coming directly to bank branches has decreased significantly, however, with the new transaction method, people still face many difficulties.

Specifically, from 8am, there were people coming to the bank - mainly the elderly - to ask how to register for online gold transactions, while the staff here announced that the website would open at 9am. After being instructed, customers filled in their information, just waiting for the clock to jump to 9am to press submit to register. But the result was that the screen displayed an error, most of them could not register.

Mr. Thanh (Cau Giay, Hanoi), who had already done the operation, just waited until 9:00 to submit the registration, but the screen displayed the message "an error occurred" and asked to do it again. He did it many times, the website still reported the error.

Ms. Ha (Hoang Mai, Hanoi) also shared that yesterday she was at Vietcombank 11 Lang Ha (Ba Dinh) early to ask the staff for instructions on how to do it. However, for the past two days, the account she used to register has been in an error state.

A bank branch employee commented: “Transactions happen very quickly, like yesterday, just a few minutes after opening online registration, buyers were unable to log in because of overload.”

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After many operations, the website still reports an error. Screenshot.

According to statistics, at Vietcombank Branch 11 Lang Ha, on June 12, 61 people successfully registered and came to receive gold, completing the transaction. It is expected that today there will be 5-10 more transactions.

However, at 9:15 a.m. at this bank branch, no customers had come to receive gold.

Vietcombank limits each person to only buy 1 tael of gold per day, but does not limit the number of purchases, so many people who came to buy one day came back the next day to continue making transactions.

Not far away, at the headquarters of Agribank, Transaction Office No. 2 Lang Ha, while yesterday morning people were still lining up to get numbers to wait for direct gold transactions, this morning (June 13) the bank announced to stop selling to implement the plan to adjust and rearrange the supply network of SJC gold bars.

Therefore, many people come and return in disappointment.

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Agribank Transaction Office No. 2 Lang Ha Branch also announced online registration from the morning of June 13, many people came and then returned. Photo: Tien Anh

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People went to Agibank this morning to transact directly, but the bank announced that it had stopped selling. Photo: Tien Anh

Ms. Lan (51 years old, Vinh Phuc) said that she and her husband went to Hanoi early in the morning, hoping to buy a few taels of gold to pay off their debt. Previously, her family built a house and borrowed some gold from relatives. Now that the price of gold has dropped, they want to buy some to pay off their debt. The couple took turns registering online but were unsuccessful. They even asked relatives at home to register for them, but they still couldn't.

While people's demand for gold remains high, many individuals have gone to bank branches selling gold, pretending to be traders to approach people to buy gold "hand over" in order to exploit customers' long waiting times to sell for profit. The State Bank warns people to be vigilant against these individuals to avoid unfortunate risks.

The world gold price today, June 13, 2024, has dropped sharply, while the price of SJC gold bars remains unchanged at 76.98 million VND/tael (sold). This is the sixth day that the price of SJC gold has not been adjusted.

Similarly, the price of SJC gold bars announced by four state-owned commercial banks including Agribank, BIDV, Vietcombank and VietinBank this morning also kept the old selling price, 76.98 million VND/tael.

SJC gold bars are identified by banks, there are risks if you buy through a broker or hire someone to queue . According to the bank, the serial number on each gold bar is considered an identification code associated with the customer. When tracing the origin, it will be determined where the gold bar was sold from and to whom. If you buy floating gold, you need to pay attention if you have to prove the origin of the gold.