Before entering the Final Round, the Contest attracted nearly 10,000 students from universities and colleges across the country to compete in the Preliminary Round in the form of an online contest and the Selection Round in the form of creating a video clip to promote the message about the rights and obligations of consumers in e-commerce. Attending the Final Round of the Contest were leaders of the National Assembly's Committee on Science, Technology and Environment; leaders of the National Competition Commission, representatives of leaders of central and local ministries, branches and nearly 1,000 students from schools to attend and cheer for the contest. 
Chairman of the National Competition Commission Le Trieu Dung speaks at the contest
Speaking at the Final Round, Chairman of the National Competition Commission Le Trieu Dung said: On August 13, 2021, the Ministry of Industry and Trade issued Decision No. 1957/QD-BCT approving the Project on developing a digital ecosystem, strengthening the protection of consumer rights in e-commerce. At the same time, in the face of increasingly developing science and technology, consumers are tending to switch from traditional transactions to online transactions, disseminating and bringing consumer rights protection laws into practice is extremely important. In particular, students are one of the young consumers, also the main consumers today and in the future, need to be equipped with knowledge and skills to serve consumer activities in general and in e-commerce transactions in particular. To implement the above Project and meet new requirements, the Ministry of Industry and Trade has assigned the National Competition Commission to coordinate with the Industry and Trade Magazine to organize the "Young Consumers in E-commerce" Contest in 2023 with the participants being students. The contest aims to propagate and disseminate policies, laws, knowledge and consumer skills to protect consumer rights, especially in e-commerce activities for young consumers, focusing on youth, students in youth organizations, educational and training institutions across the country. In the Final Round, 05 competing teams directly demonstrated their understanding of the law on protecting consumer rights in e-commerce before the Jury and the audience through 3 competitions: Competition 1: Talent - Gen Z Consumers The competing teams introduced the most special features of the unit and the message (slogan) on "Protecting consumers in e-commerce". Encourage the combined use of art forms to express the identity and characteristics of the unit or organization while delivering attractive and interesting messages associated with the unit's characteristics.
Part 2: Acceleration - Knowledge The judges will ask questions displayed on the LED screen for all teams to answer. Teams will have a maximum of 10 seconds to answer each question. Part 3: Face-to-face - Situation handling The competition consists of 02 contents: Situation handling and Eloquence Each team has a maximum of 04 minutes to present the situation handling content related to the topic: "Consumer protection in e-commerce". Teams can use any form of art to describe the situation, how to solve problems related to the content: " Consumer protection in e-commerce". Each team will receive 01 question from the Advisory Board to clarify the content of the competition and 01 question from the other team to respond to the team's presentation. The highlight of the Final Round and the competition with the highest score is Part 3: Face-to-face - Situation handling. The teams demonstrated their talent and understanding of consumer rights protection knowledge in e-commerce: With the theme "Online consumer loans", the skit of the Ho Chi Minh City University of Industry Team brought up the situation of borrowing money online to start a business but the interest rate suddenly increased due to not thoroughly researching the information, thereby providing a lesson on raising vigilance and equipping necessary knowledge in online consumer loans. The team of the University of Economics and Law - Ho Chi Minh City National University used a situation related to "Collecting and using user information in e-commerce transactions", to convey the message of self-protection of personal information and condemning violations of the law in this issue. The skit of the Nguyen Tat Thanh University Team focused on the issue of "Consumer rights and obligations in e-commerce transactions" through handling the situation of returning a product that did not match the original description of a couple of friends who are passionate about online shopping. Faced with a new topic of "Third party responsibility in digital transactions", the Cao Thang Technical College Team chose to present the "half-crying, half-laughing" situation of a young man who mistakenly bought a poor quality product on an e-commerce platform to give to his lover's family. The situation in the skit of the Ho Chi Minh City College of Industry and Trade Team was the issue of "Protecting consumers' personal information in e-commerce transactions". Accordingly, this is an important responsibility of business organizations and individuals. In addition, consumers themselves also need to be proactive, consciously participate in self-protection and contact and report to the authorities when detecting signs of fraud and impersonation. Through the competitions, the Contest has created a playground for young consumers to innovate and make a breakthrough in quality and effectiveness in propaganda, dissemination, and laws on consumer protection and e-commerce in the 4.0 technology era; Bringing the dissemination and education of law to young people and into the practical life of consumers; creating a strong change in awareness and improving understanding for consumers when participating in e-commerce transactions. At the same time, meeting the public's need to learn about the law on consumer rights protection, especially young consumers (the main consumer group now and in the future). Encouraging and arousing the potential and aspirations of young consumers in contributing to building a healthy and sustainable e-commerce business and consumption environment in Vietnam. The contest also contributes to promoting propaganda, raising knowledge and awareness of consumers, the business community and society about the law on consumer rights protection. Thereby, enhancing the effectiveness of law enforcement to protect consumer rights in society. 
In the end, the team from the University of Economics and Law, Ho Chi Minh City National University won the First Prize; the Second Prize went to the team from Ho Chi Minh City College of Industry and Trade; the Third Prize went to Nguyen Tat Thanh University and Cao Thang Technical College; and the Encouragement Prize went to Ho Chi Minh City University of Industry. MORE INFORMATION The "Young Consumers in E-commerce" contest consists of 03 rounds, which will be implemented from November 15, 2023, specifically: - Preliminary round - "Knowledge discovery": Organized online for individuals who are students of universities, colleges and academies nationwide, participating in the contest via electronic devices. - Selection round - "Talent" is organized in person and online for teams of universities and colleges concentrated in Ho Chi Minh City. - The final round called "Conquer" is organized in a direct competition format for 03-05 teams with the highest scores in the Selection round. |
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