According to CNBC, “How are you?” are the three most useless words to start a conversation. The person asking doesn’t really want to know, and the person answering doesn’t really care. The result is a wasted opportunity, meaningless time, and zero connection.
To make the most of communication opportunities, Harvard researchers have shown that asking questions is effective, but at the same time, make sure the questions are meaningful.
In a series of experiments, they analyzed more than 300 online conversations and concluded: "When people ask more questions, they are more likely to get a response, as long as the questions contain listening, understanding and caring."
Short conversations are a natural way for people to connect with each other. Illustration photo
To do this, successful people often have 7 special ways of communicating, helping to maintain a meaningful conversation:
1. Use ACT tips to open a conversation
When was the last time you didn't talk at all in a meeting? Small talk is a natural way for people to connect. Starting a conversation with a question builds ACT-worthy dialogue.
- A (Authenticity): Authenticity.
- C (Connection): There is a connection.
- T (Taste): Have a conversation topic that gives the other person an experience of who you are.
Some opening questions you can refer to:
- What is your current mental state?
- What are you looking forward to this week?
- You remind me of someone famous, but I can't remember who, who do you think you look like?
2. Don't just "update"
Many people start a conversation with a "news" issue such as traffic, sports, weather, etc. According to experts, this way of talking is not attractive at all, unless it is a genuine concern of the other person.
Good communicators often move the topic beyond that trivial information to something more important and personal to both parties.
3. Focus on the present and observe your surroundings
Before you start a conversation, pay attention to your surroundings. Then, find something to focus on in your surroundings, such as a piece of art hanging on the wall, a strange device or family photo on the chair, a helmet, coins collected from many countries… Surely, you always have something to start a short conversation, helping you lead the story into unique follow-up questions.
Let's say you're talking to the CEO of a large company, a symbol of people approaching retirement, and you notice a row of empty boxes lining the wall of his office. You might open the conversation by asking, "How hard will it be for you to leave this job?"
This question often leads to deeper and more emotional discussion that would never have happened if you hadn't paid attention to those boxes.
4. Share some news
If you have “news,” share it: “I adopted a beautiful cat last weekend” or “My son rode his bike for the first time yesterday!”
Believe it or not, most people actually want to get to know each other better, especially if you both work for the same company. This also helps people get to know each other better.
Whether you meet someone in person or call to discuss, you should start the conversation first. Illustration photo
5. Open the conversation first
Whether you meet someone in person or call to discuss, make the first move.
If you wait, two things can happen. One, someone else will make the comment you want. Two, the more talkative colleague will control the follow-up questions. Then you get lost in cross-talk and miss your opportunity.
6. Don't just "talk the talk"
Besides the words you say, don't forget that your tone of voice, facial expressions, and eye contact are also useful means of conveying your thoughts.
Never forget to look directly at the other person while communicating, smile to help soften your voice. Not only what you say, but also the way you say it will help increase the connection with the people around you.
7. Create a key point
The pivot point is where the short conversation moves to the next level, as you move from talking about unimportant things to an issue that is happening in the present.
Once the conversation is flowing, it's easy to think of and ask follow-up questions. Your boss might start with, "Tell me about what's going on…?"
With short conversations, you'll be on the same page. Then, you can build on that with impressive discussions that demonstrate your knowledge, contributions, and confidence.
The most important thing is: Just do it.
For introverts, starting a conversation can seem daunting. But if you don't speak up, you risk becoming invisible, an outsider, in the eyes of others.
The urge to procrastinate will naturally arise and cause you to hesitate. But remember, it is only when you make an effort to speak up that others will listen and begin to connect with you.
Source: https://giadinh.suckhoedoisong.vn/chuyen-gia-harvard-nguoi-thanh-cong-co-7-cach-noi-chuyen-day-thuyet-phuc-17224061316225725.htm
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