Tour guide yells at guests for not shopping on tour

China Tour guide in Guizhou gets angry with group of tourists because no one wants to shop when taken to gem shops.

According to a video circulating on Chinese social media, a tour guide yelled at a group of tourists for an hour on a bus while taking them from Guangzhou to Guizhou in southwestern China on September 26.

Female tour guide yells at tourists, photo cut from video. Photo: Sing Tao Daily

According to the itinerary, the tour guide took the group to several gem shops, but the customers mostly just stopped by to look around and did not buy anything, which made her angry. She threatened to cancel the tour and abandon the group if they did not spend money at the shopping spots on the tour.

This person kept complaining that she had led the group of tourists around for two days, taking pictures and taking care of them when needed. But the group of tourists "did not help the tour guide", spending money to buy a few items. The female tour guide even scolded the tourists for being "stingy" and "couldn't understand why they wouldn't buy anything".

The argument became more heated when a member of the delegation argued that "it is the customer's choice whether to shop or not".

The female tour guide then discovered a customer filming a video, she rushed over to ask for it to be deleted and also asked the driver to stop at a resort for an hour to threaten the group of customers.

A member of the group said it was a budget tour and only one member of the group went shopping. "After stopping to curse, the tour guide continued the bus, but the next day her attitude was still very bad," the guest said.

Tourists in Qingyin Ancient Town, Huaxi County, Guiyang City, Guizhou Province. Photo: China Discovery

On September 29, the Guiyang City Culture and Tourism Bureau, Guizhou Province, and other law enforcement agencies began verifying the identity of the female tour guide and the tour company.

Guiyang city authorities said they would investigate and not tolerate any acts that affect the legitimate rights and interests of tourists.

The incident happened during Golden Week, the longest annual holiday in the country of one billion people. This year's Golden Week lasts eight days, from September 29 to October 6, and hundreds of millions of Chinese are expected to travel.

Bich Phuong (According to Sing Tao Daily, Sina )

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