In 2023, Thanh Hoa Electricity Company deployed and organized electricity services in a large and systematic manner and achieved important targets with revenue increasing by 49.27% compared to 2022 and equal to 116.48% of the plan.
Thanh Hoa Electricity Company workers clean porcelain using customer hotline technology.
The targets and figures that are continuously exceeded are the most objective evidence of the outstanding professionalism that the company has brought to its partners and customers... Thereby continuing to contribute to affirming the Company's constantly growing position in all production and business activities.
Following the achieved results, from the beginning of 2024, the Company's Board of Directors has directed and operated with the priority task of continuing to maintain the implementation of control of electricity services, especially new electricity projects developing customer assets. On that basis, score the completion of monthly tasks for the electricity companies, and at the same time assign responsibility to specialized departments and divisions in controlling, directing and operating each type of service that needs to be determined to be breakthrough, commensurate with the potential and strengths of the unit.
Along with technical and operational solutions, the Company continues to organize propaganda to 100% of employees to raise awareness and be proactive in informing and promoting to customers using the services provided by the unit through digital communication and direct consultation, etc. Along with that, pay attention to the digital transformation of services, focus on training, fostering, and coaching to improve skills for the workforce, promote initiatives, improve techniques, rationalize production and business, etc. to meet the requirements of the new situation.
Currently, the Company is focusing on providing repair services, periodic testing of electrical equipment of customers' assets, ensuring operation on the grid; consulting, supervising and consulting on design for new projects put into the grid; making cable heads, electrical construction, repairing customer assets; guiding and mobilizing customers to develop new use of the electricity industry's full service package, striving to achieve the target of 90% or more of customers; for grid operation management for customers, identifying this as a potential that not only brings revenue but also ensures safe operation of the grid, therefore, the unit strives to have 80% of customers participating in this target... When implementing all services, the Company's leadership assigns relevant departments/divisions of the Company and the Electricity of districts, towns and cities to work with customers, propose unit prices, and implementation methods that must ensure the harmony of interests of both parties.
Power workers install wires behind the meter for new customers using the full service package provided by Thanh Hoa Power Company.
In January 2024, the Company's revenue for this activity increased by 207.8% and profit increased by 534% over the same period. Of which, there were 1,121 customers, reaching 85% of the new developments using the full service package of the electricity company, other types all accounted for a large proportion of electricity with participating customers.
Based on the confirmed reality, the electricity services provided by Thanh Hoa Electricity Company are increasingly showing a strong breakthrough. It is believed that in 2024, this target will continue to be exceeded by the unit. Thereby, it will both ensure improved efficiency in the production and business activities of the unit and contribute to improving satisfaction from partners and customers using electricity.
Hung Manh
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