Developing smart tourism is an inevitable trend in the era of the fourth industrial revolution, when modern scientific and technological achievements are strongly applied to all areas of social life, including tourism.
From the perspective of realizing the Party's policies and the direction of the Government and the Prime Minister, effectively utilizing the achievements of the Fourth Industrial Revolution for the development of smart tourism, promoting tourism to become a spearhead economic sector, in line with tourism development orientations and strategies.
Utility application to support tourists and tourism-related entities (Photo: Internet)
Thereby, developing smart tourism in a professional, quality and effective direction; promoting the application of achievements of the fourth industrial revolution to improve the capacity and effectiveness of state management of tourism. Developing smart tourism on the basis of taking tourists as the center, attracting more and more international tourists to Vietnam, promoting the increase of domestic tourists; mobilizing all resources in society to participate in creating and developing the application of information technology and communications.
Implement smart tourism development based on reform and institution and policy building as a premise; research, development and application of advanced scientific and technological achievements as a breakthrough; improving the quality of tourism human resources as a core factor. Develop smart tourism on the basis of ensuring security and safety of the system, aiming at sustainable tourism development, ensuring harmony between economic development, preserving cultural identity and protecting the environment. Developing smart tourism is the driving force and driving force for Vietnam's tourism industry, both promoting the achievements that have been created and opening up a new space and potential for the tourism industry.
With the goal of applying the technology of the Fourth Industrial Revolution to develop a smart tourism ecosystem in Vietnam, meeting the increasing needs of tourists in the digital age, supporting effective connections between state management agencies on tourism, businesses, tourists and related entities. Developing smart tourism ensures professionalism, modernity, meets the requirements of innovation, increasingly effective state management, contributes to improving the development capacity of Vietnam's tourism, making tourism a key economic sector, ensuring sustainable development and international integration.
Tourists experience smart tourism application at Bat Trang Tourism Information Center (Hanoi) (Photo: Internet)
Specifically, by 2025, develop a smart tourism ecosystem to ensure consistency and synchronization in sustainable smart urban development. Apply advanced technologies to develop platforms and applications to serve tourists, communities, businesses and state management agencies on tourism.
Complete the Tourism Information Portal to ensure full provision of information on destinations, tourism products and services and other necessary information; integrate utility applications to support tourists and tourism-related entities. Complete the tourism management and business platform to promote the application of online tourism business models to gradually shift to e-tourism. Build products that apply Industry 4.0 technology to enhance the experience and suit the consumer behavior of tourists, in the short term, contributing to accelerating the recovery of tourists after the COVID-19 pandemic.
Develop a digital data system and tourism industry database as a foundation for building smart tourism applications. Connect and share tourism information systems from the central to local levels and businesses, tourism service establishments. Form a tourism operations center and put it into trial operation, connecting with a number of localities developing smart tourism.
In particular, priority is given to the development of synchronous smart tourism in the following provinces and cities: Hanoi, Da Nang, Ho Chi Minh City, Ha Long City, Quang Ninh Province, Hue City, Thua Thien Hue Province, Da Lat City, Lam Dong Province, Ha Giang, Quang Tri, An Giang and Kien Giang.
Project on Applying Industry 4.0 technology to develop smart tourism, promoting tourism to become a spearhead economic sector with specific orientations such as by 2030 developing smart tourism to meet the requirements and goals of sustainable development, contributing to making Vietnam a particularly attractive destination, tourism truly becoming a spearhead economic sector. Forming a smart, synchronous tourism ecosystem on the basis of accessing the world's leading advanced technologies. Expanding smart tourism development in most key tourist areas, contributing to the formation of smart urban chains nationwide. Vietnam tourism effectively exploits economic values from smart tourism development and makes a large contribution to the GDP ratio.
Applying technology of Industry 4.0 to develop smart tourism, promoting tourism to become a spearhead economic sector, including developing a smart tourism ecosystem in Vietnam, meeting the increasing needs of tourists in the digital age, supporting effective connections between state management agencies on tourism, businesses, tourists and related entities. Developing smart tourism ensures professionalism, modernity, meets the requirements of innovation, increasingly effective state management, contributes to improving the development capacity of Vietnam's tourism, making tourism a spearhead economic sector, ensuring sustainable development and international integration./.
Vuong Thanh Tu
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