Immediately after storm No. 3, many businesses operating in the import-export sector focused on overcoming damage to factories and being flexible in organizing production. Accompanying businesses, the provincial Customs Department also implemented many support solutions, creating maximum convenience for businesses to promote import-export activities in the last months of the year.

According to statistics from the provincial Customs Department, storm No. 3 has seriously affected the production activities of many enterprises, including over 30 import-export enterprises in the province suffering losses of about 1,000 billion VND. The main losses were in damaged imported raw materials and machinery; damaged products manufactured under the form of processing and export production.
Ms. Tran Thi Mai Quyen, representative of New Century Chemical Fiber Vietnam Co., Ltd. (Cai Lan Industrial Park, Ha Long City) said: The storm damaged most of the company's factories, machinery, and raw materials, causing losses of up to 160 billion VND. At the same time, it caused significant disruptions in completing orders for partners, especially in the last months of the year.
Similarly, Jinko Solar Industrial Co., Ltd. (Song Khoai Industrial Park, Quang Yen Town), although proactively taking measures, due to the strong wind, storm No. 3 caused serious damage to the factory, office, production equipment, technical infrastructure... up to about 55 million USD and directly affected the jobs of 4,000 workers.

Immediately after storm No. 3, the Provincial Customs Department proactively coordinated with the Department of Information Technology and the Department of Customs Supervision and Management (General Department of Customs) to establish a separate transmission channel to ensure customs clearance of goods at border gates; established a 3-level online support group (General Department of Customs, Provincial Customs Department, Customs Branch) to receive and quickly resolve incidents and problems arising at border gates in the province, avoiding congestion of goods immediately after the storm.
Mr. Hoang Kim Tinh, General Director of External Relations of Jinko Solar Vietnam Industrial Co., Ltd., said: After the storm, the Company urgently needed to import a large quantity of goods and machinery to compensate for the amount of damaged raw materials and supplies. This means that the number of import declarations has increased significantly compared to the previous period, and the time for customs clearance of declarations also needs to be quick. In that urgent situation, the Customs Branch of Hon Gai Port has arranged staff to support the Company 24/24h to promptly review and approve customs declarations, ensuring the Company's damage recovery and production stabilization in the shortest time possible.
To support businesses in quickly recovering production, the Provincial Customs Department has also promptly grasped, counted the damage, proposed tax exemptions, and extended tax payment deadlines for businesses. For specific cases, the Customs Department considers and implements import tax exemption policies for goods serving production or goods necessary for business activities; applies flexible tax policies such as tax exemptions, reductions, or extended tax payment deadlines for businesses facing financial difficulties. This helps reduce financial pressure and creates conditions for businesses to recover production.
In addition, the Provincial Customs Department has promoted and disseminated to businesses the application of technology and digitalization through the development of an electronic customs system. Specifically, promoting the application of digital technology in customs management and supervision; supporting businesses in using electronic services, such as remote customs declaration and tracking of goods routes; and shortening customs clearance time.

Most recently, on October 29, to continue to support and resolve difficulties arising for businesses after storm No. 3, the Provincial Customs Department organized a dialogue conference with 68 businesses with large import-export turnover through the province. In addition to propaganda, dissemination, and answering questions related to the customs sector, the Department invited representatives of relevant departments, branches, and localities to attend to grasp the difficulties, directly resolve the problems, and discuss solutions for businesses.
Mr. Trinh Van Nhuan, Deputy Director of the Provincial Customs Department, said: At the conference, 12 opinions from businesses were received. Accordingly, the Provincial Customs Department and relevant agencies directly resolved the recommendations and proposals of businesses related to tax reduction due to damaged input materials; arrangement of warehouse and yard space. For recommendations beyond their authority such as: Slow connection of information, processing of records on the National Single Window Portal system, labor shortage, reduction of personal income tax, electricity connection, dredging of the channel to Cai Lan port, etc., the unit will also report to the province and the General Department for quick resolution. We expect that these positive solutions will contribute to promoting import and export activities in the last months of the year, contributing to the province's economic growth target.
As of mid-October 2024, the Provincial Customs Department has carried out customs procedures through the VNACCS/VCIS System for nearly 136,000 declarations of 1,765 enterprises, with a total import-export turnover of nearly 15 billion USD (an increase of 21% in declarations, an increase of 21% in enterprises, an increase of 17% in turnover compared to the same period last year). Budget revenue from import-export activities reached nearly 14,500 billion VND (an increase of 18% over the same period in 2023, reaching 115% of the assigned target). In particular, imported goods groups increased sharply by over 30% over the same period in 2023 such as: Coal, animal feed, imported consumer goods, machinery materials of FDI enterprises, etc.
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