DNVN - Indonesia's largest bookstore chain Gramedia is transforming digitally by integrating RFID technology into its self-checkout system and exit gates at each store.
Zebra Technologies has announced that PT Gramedia Asri Media (Gramedia) has successfully deployed Zebra's RFID-integrated retail solutions across its entire chain of stores, providing customers with a convenient and modern self-checkout experience and reducing book loss.
As Indonesia’s largest bookstore chain with over 100 stores nationwide, Gramedia is at the forefront of innovation, constantly exploring new solutions to improve operational efficiency and service quality. The implementation of Zebra’s RFID solution has yielded impressive results, such as reducing inventory count time by 50%, helping shoppers self-checkout 60% faster than usual, and freeing up 75% of staff time to focus on activities that bring higher value to customers.
In addition, Zebra's RFID technology also helps Gramedia increase accuracy in inventory management by up to 50% and minimize human errors.
The solution helps optimize transaction speed, reduce human error and limit loss.
“Zebra’s RFID solution has significantly improved the customer shopping experience by optimizing transaction speed, reducing human error, and minimizing shrinkage through the RFID-integrated exit gate setup,” said Agus Yulianto, Gramedia’s IT Director. “We believe that the continued adoption of Zebra’s cutting-edge technology will significantly improve operational efficiency, especially in inventory.”
Zebra's FX7500 fixed RFID reader and AN610 slimline RFID antenna were integrated by Gramedia into the self-checkout solution, while Zebra's FX9600 fixed RFID reader and AN480 and AN440 wideband RFID antennas were the breakthrough solution in Gramedia's RFID integrated gateway system.
To implement this solution, Gramedia worked closely with PT Duta Kalingga Pratama (DKP), a Premier Solutions Partner in Zebra’s PartnerConnect network. Understanding the business challenges Gramedia faced, DKP collaborated with Zebra to design a bespoke, customised solution that helped optimise costs, improve efficiency and optimise resources.
“Indonesia’s retail industry is growing rapidly, contributing more than 10% of the country’s GDP and expected to reach a market value of approximately USD 243 billion by 2026. This growth is driving forward-thinking retailers to invest in cutting-edge technology to maximize profits and enhance the shopping experience, thereby achieving greater customer trust and loyalty,” said Eric Ananda, Country Manager for Indonesia at Zebra Technologies.
Lan Anh
Source: https://doanhnghiepvn.vn/kinh-te/chuoi-hieu-sach-lon-nhat-indonesia-toi-uu-chi-phi-nho-chuyen-doi-so/20241202110655903
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