In the fiercely competitive context of the digital age, improving customer experience and optimizing business operations are key factors for businesses to achieve success. Understanding this, ViHAT Technology Company Limited has launched a comprehensive technology solution ViHAT Solutions, applying technology to advertising and customer care.

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ViHAT Solutions launch event. Photo: ViHAT Technology Co., Ltd.

More than just a technology platform, ViHAT Solutions promises to be a reliable partner, accompanying businesses on their digital transformation journey. With a team of experienced experts with deep understanding of the Vietnamese market, ViHAT Solutions provides complete consulting, implementation and operation solutions, "tailored" for each specific need of the business.

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A group of solutions that help businesses promote their brands easily and take care of customers effectively. Photo: ViHAT Technology Co., Ltd.

The highlight of ViHAT Solutions is the ability to fully automate the advertising and customer care process. ViHAT Solutions helps businesses reach potential customers through diverse channels such as SMS, Zalo Notification Service (ZNS) and Chatbot Marketing Automation. At the same time, the platform applies artificial intelligence (AI) and Big Data to make automatic calls and deploy marketing campaigns to help businesses save time, costs and achieve higher efficiency.

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Automatic after-sales care solution set. Photo: ViHAT Technology Co., Ltd.

Mr. Phan Huynh Khanh Duy - co-founder and CEO of ViHAT Solutions shared: "ViHAT Solutions was born with the mission of understanding and solving the difficulties of businesses in sales, customer care and team operation. We are committed to providing optimal technology solutions that are easy to use and operate, helping businesses save costs, improve operational efficiency and increase revenue".

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ViHAT Solutions solution diagram. Photo: ViHAT Technology Company Limited

This platform has proven effective in helping hundreds of businesses increase customer conversion rates, reduce operating costs and improve customer satisfaction.

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Mr. Phan Huynh Khanh Duy - CEO of ViHAT Solutions. Photo: ViHAT Technology Company Limited

“With the launch of ViHAT Solutions, Vietnamese businesses have more support tools to help them take the lead in the customer experience “race”. ViHAT Solutions is not only a technology solution, but also a trusted companion, helping Vietnamese businesses exploit their potential and conquer success in the digital age,” added a representative of ViHAT Solutions.

ViHAT Solutions (belonging to ViHAT Technology Co., Ltd.) is a brand specializing in providing comprehensive technology solutions, especially focusing on customer care and enhancing customer experience. ViHAT Solutions is committed to accompanying businesses, providing breakthrough and effective solutions, contributing to the success and sustainable development of businesses in the digital age.

Refer to the solution at: www.vihatsolutions.com

(Source: ViHAT Technology Company Limited)