Chau Son Ward improves the effectiveness of implementing office culture

Building and implementing office culture, right from the beginning of the term, the Ward People's Committee has built and well implemented the Working Regulations of the agency, the internal regulations of the receiving and returning results department, which specifically stipulate many contents on office culture and behavioral culture of cadres, civil servants and employees.

Accordingly, ward officials and civil servants always have a good sense of discipline; strictly comply with the provisions of the law, internal rules and regulations of the agency; complete assigned tasks well; use working time effectively; actively coordinate in performing tasks and public duties; comply with decisions on work assignment from superiors; protect, manage and use state assets effectively and economically. In communicating with people, most officials and civil servants show respect, always listen, enthusiastically guide work processing procedures and thoroughly explain people's questions, and perform well the "5 know": Know how to listen to people, know how to speak so that people understand, know how to make people trust, know how to apologize, know how to thank; "3 show": Respect in communication; civilized, polite, cultured in communication, solving work; close in relationship, solving work quickly. The Ward People's Committee has placed a suggestion box at the Reception and Results Department, creating favorable conditions for people to reflect on the communication attitude of officials and civil servants, helping the Ward People's Committee leaders promptly detect, correct and handle individuals with substandard behavior.

In addition, ward officials and civil servants always have a spirit of solidarity with their colleagues, closely coordinate in performing tasks and public duties, and do not form factions that cause disunity within the agency. Officials and civil servants holding leadership and management positions always respect and listen to the opinions of their subordinates; are exemplary in communication and behavior. Office attire is polite, neat, and appropriate to the nature of the work; wearing badges is strictly followed by officials and civil servants, contributing to building a spirit and serious working attitude for the team of officials and civil servants receiving people and performing administrative procedures.

Resolving administrative procedures for people at the "one-stop" department of Chau Son ward (Phu Ly city).

Creating a cultural, civilized, clean and beautiful working environment, the ward People's Committee headquarters campus has been invested in and built "green, clean and beautiful". The "one-stop" department has been gradually invested in and upgraded and basically meets the requirements of handling administrative procedures for the people. The offices of cadres and civil servants are arranged reasonably, fully and scientifically. Every month, the ward Union organizes labor to clean the environment of the headquarters campus, both building solidarity among cadres and civil servants and creating a green, clean and beautiful working environment.

The working style and manner of the ward staff are also constantly improved in a professional and modern direction. Thereby, gradually improving the quality and efficiency of work, bringing satisfaction to the people.

Thanks to the effective implementation of office culture, the quality of the staff and civil servants has been gradually improved, most of them have strong political will, moral qualities, and capacity to meet requirements and tasks; discipline, administrative discipline, communication, behavior, and spirit of serving the people have many positive changes; infrastructure has been invested in, built, renovated, the environment is green, clean, beautiful, building civilized and modern offices...

Continuing to improve the effectiveness of implementing office culture of cadres and civil servants, in the coming time, Chau Son ward will focus on disseminating office culture contents to cadres, civil servants and local people. Focus on disseminating and educating ethics and lifestyle; training attitudes and behaviors of cadres and civil servants according to prescribed standards. Promoting self-awareness and exemplary spirit of cadres, civil servants, leaders and managers in the agency. Preventing the degradation of political ideology, ethics, lifestyle, manifestations of "self-evolution" and "self-transformation" within the organization.

Along with that, strengthen training and fostering to improve professional qualifications and skills for cadres and civil servants; build a team of cadres and civil servants with prestige, good expertise, good professional skills, good moral qualities, always close to the people, knowing how to listen, understand the thoughts and aspirations of the people, respect and protect the legitimate and legal rights of the people and serve the people better and better. The ward also promotes the role and responsibility of setting an example for leaders in building and organizing the implementation of office culture, truly being exemplary models of culture and public service ethics, maintaining standards in ethics, lifestyle, communication, behavior...

Promoting the responsibility of setting an example for leaders is not only for cadres and civil servants to follow, but also contributes to honoring the good values ​​of public service culture, creating a strong ripple effect in society, and enhancing people's trust in the team of cadres and civil servants of the ward. At the same time, continuing to unify the implementation of office culture is part of the task of administrative reform and each cadre and civil servant also needs to be aware of implementing office culture well and doing well their duties and work, contributing to the excellent completion of assigned tasks. In addition, promoting the implementation of discipline and administrative discipline; resolutely and strictly handling violations, preventing "petty corruption", manifestations of harassment and annoyance in handling work for people and businesses; strictly handling delays in performing assigned tasks.

Thu Thao

Source: https://baohanam.com.vn/xa-hoi/phuong-chau-son-nang-cao-hieu-qua-thuc-thi-van-hoa-cong-so-156027.html