BOT station staff speaks inappropriately

On the afternoon of June 26, Mr. Nguyen Minh Tri - General Director of CII Infrastructure Services Company Limited, the unit that is organizing the collection of road service fees at the Hanoi Highway BOT station, officially informed about the incident of "a car hitting and damaging the BOT station barrier was forced to pay 200 million VND in compensation".

According to Mr. Tri, the incident happened on Friday afternoon (June 23), when a technology car was traveling on Hanoi Highway, following a container. When passing through the station, the car had two Etag tags attached to it. The automatic toll collection system at the station could only read one tag that matched the current license plate number, but it did not have enough money. Therefore, when the vehicle passed, the barrier slid down and pressed against the car's ceiling.

"Immediately after that, the staff on duty at the station came down to check. Normally, when handling an incident, they would check to see what the damage was and what the error was to make a report. This incident did not cause any damage, but the tension was mainly due to the statements of the staff on duty at the toll station. Maybe they were too hot-tempered and spoke inappropriately...", Mr. Tri said.

Mr. Tri informed that after a while, both sides resolved the matter amicably and there was no compensation. The driver drove the vehicle away from the toll station. Currently, the company's leadership has requested the shift on June 26 to make a report explaining the incident.

“We will take disciplinary action to the highest level. The company's policy is not to make inappropriate statements at work,” the company's CEO emphasized.

Image of a barrier pressing on the ceiling of a technology car at the Hanoi Highway BOT station.

As VietNamNet reported, on the morning of June 26, a clip of more than 8 minutes long spread on Facebook with the content "The barrier at the Hanoi Highway toll station costs 200 million VND" attracted many shares and comments.

Accordingly, the incident occurred at the Hanoi Highway BOT station through Thu Duc City, Ho Chi Minh City. At the beginning of the clip, a person believed to be an employee of the Hanoi Highway BOT toll station asked the technology driver to compensate 200 million for damaging the barrier.

The male driver explained that the barrier had to be raised automatically before he could pass, and that there was still money in his account (ETC account). "I only passed when the barrier was raised. This is your fault," the male driver said.

In response, many people believed to be station staff explained: “Has the transaction history deducted money when passing through the station? Did you see a different license plate number displayed? It was your fault for not observing…”.

The two sides continued to argue loudly for more than 8 minutes, causing chaos in the toll station area.

The truth about the case of a car crashing into a BOT station barrier in Ho Chi Minh City and being fined 200 million VND . A clip of a technology car crashing into a BOT station barrier on Hanoi Highway and being fined 200 million VND is spreading and causing a 'storm' on social networks.

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