Accordingly, during the 2024 Lunar New Year holiday, banks will temporarily suspend services at branches and transaction counters from 5:00 p.m. on Wednesday, February 7 (December 28), and will be closed from Thursday, February 8 to Wednesday, February 14 (December 29 to January 5) and will resume normal operations on Thursday, February 15 (January 6).
During the Tet holiday, regular interbank transfers (made via website and app) will be suspended from 4:00 p.m. on February 7. Transactions after this time will be made on the first working day after the holiday (from 5:00 a.m. on February 15).
At the same time, banks will also temporarily stop accepting online loan applications or overdrafts during the above period. Applications submitted after this period will be disbursed on the next working day, February 15.
However, during the Lunar New Year holiday, banks still serve customers 24/7 with services such as:
Fast 24/7 transfer via app, ATM/CDM and internal transfer at the bank where the account is opened.
Features on the e-banking application still work smoothly such as:
Register to open a credit card; activate/lock/unlock a credit card; Pay off credit card balance; Register for automatic debit (if the debit account has sufficient balance); Pay bills, top up services;...
During this time, online term deposit transactions will also have adjustments in the way banks calculate interest.
According to an announcement just released by Vietnam Prosperity Joint Stock Commercial Bank (VPBank), new online term deposit transactions opened from 9:30 p.m. on February 7 will be calculated interest from February 14.
New deposit accounts opened from 5:00 p.m. on February 14 will be calculated interest from February 15.
Online and counter savings deposits with automatic renewal dates that coincide with holidays (February 8-14) will still be renewed normally by the system.
With savings deposits at the counter, customers who make final payment on the first working day after the holiday (February 15) will receive term interest for the entire actual deposit period.
Online and counter savings deposits that are not automatically renewed and whose maturity date coincides with a holiday will be automatically settled as follows:
Payment deadlines from February 8-14 will be automatically paid at 0:30 a.m. on February 8;
Payment due on February 15 will be automatically paid at 8:00 p.m. on February 14;
The term interest period will be calculated based on the actual number of days of the deposit.
Savings deposits with scheduled deposits on February 8-14 will be automatically deducted according to the following schedule:
If the appointment date falls on February 7, the system will automatically deduct at 6:30 p.m. on February 7;
If the appointment date falls on February 8-14, the system will automatically deduct at 2:00 p.m. on February 14;
If the appointment date falls on February 15, the system will automatically deduct at 6:00 p.m. on February 15.
Subsequent periods will still follow the previously set schedule.
For loans secured by savings books with a maturity date that coincides with the maturity date of the savings deposit and the final settlement date coincides with the holiday from February 8-14: the loan will be rescheduled to February 15; the savings book will be automatically renewed to the next term on February 8-14.
The bank notes that all loans and overdrafts due on February 8-14, if customers submit before 5:00 p.m. on February 15, the system will not consider them overdue.
For credit cards with statement closing dates that coincide with the holidays from February 8-14, the system will close the statement on February 7. Transactions after the card data closing time will be accounted for in the next statement period.
Source
Comment (0)