What is the “key” to successful digital transformation?

Urgent demands of practice

Digital human resources are a workforce capable of mastering digital technology equipment, having innovative and creative thinking, and being able to quickly adapt to the working environment and changes in science and technology. This is also a professional, high-quality technical workforce that directly implements information technology products and services, telecommunications electronics, network information security, etc.

Đâu là “chìa khóa” để chuyển đổi số thành công?

Human resources are the "survival" issue of the enterprise.

In Decision No. 749/QD-TTg of the Prime Minister approving national digital transformation by 2025, with a vision to 2030, the task of selecting, training, and coaching a team of at least 1,000 digital transformation experts for industries, fields, and localities was outlined.

Annually enroll and train, supplement bachelors and engineers in information technology. Adjust and supplement training programs at postgraduate, university and vocational levels associated with digital technology such as: Artificial Intelligence (AI), data science, big data, cloud computing, Internet of Things (IoT), virtual reality/augmented reality (VR/AR), blockchain, 3D printing. Organize training, retraining, and advanced training of digital skills for workers at enterprises in industrial parks and export processing zones.

In particular, with the aim of increasing high-quality human resources, the Prime Minister soon issued Decision No. 146/QD-TTg approving the Project: "Raising awareness, popularizing skills and developing human resources for national digital transformation by 2025, with a vision to 2030".

The project affirms that human resource development is key to effective and sustainable digital transformation, helping to successfully implement the goals of the National Digital Transformation Program to 2025, with a vision to 2030.

Accordingly, the goal is to train 5,000 high-quality engineers, bachelors, and practical bachelors in digital technology at universities and colleges with strengths in digital transformation training by 2025; the goal is to train 20,000 high-quality engineers, bachelors, and practical bachelors in digital technology at universities and colleges with strengths in digital transformation training by 2030.

Speaking to reporters of the Industry and Trade Newspaper, Dr. Phan Dang Phong, Director of the Institute of Mechanical Engineering Research (Ministry of Industry and Trade) said that, with the impact of the 4.0 industrial revolution and the requirement of digital transformation, the need for highly qualified and skilled labor or digital human resources is an inevitable requirement. In particular, many forecasts show that in the next 10-15 years, about 1/3 of current jobs will change due to the impact of information technology, robots, automation and artificial intelligence.

“The focus of the 4.0 industrial revolution is the formation of smart factories, digital factories - where machines and equipment will be connected, automatically making decisions on all factory operations from collecting, analyzing requirements, and building production plans. Accordingly, there is also an urgent need for highly skilled human resources to meet the requirements in the new situation” - Dr. Phan Dang Phong emphasized.

"Thirst" for highly skilled human resources

However, the current issue of concern is the lack of human resources with the skills and expertise required in practice. For example, the current human resources in the ICT industry only reach over 1.5 million workers.

According to the Ministry of Information and Communications, although the number of students trained each year is large, it only meets about 30% of the actual needs of the information technology industry.

Or in the semiconductor industry - an industry considered the "bloodline" of the digital economy, with a forecast that by 2024, the Vietnamese semiconductor industry will exceed the value of 6.16 billion USD and by 2030, the scale of the semiconductor industry in Vietnam by 2030 is estimated to reach 20 - 30 billion USD, also posing the "problem" of developing high-quality human resources.

Mr. Nguyen Cuong Hoang, Head of Semiconductor Technology Department of Viettel Group, informed that in the context of many countries in the Asian region being determined to master semiconductor technology, Vietnam needs at least 50,000 engineers by 2030, 10 times the current number, to have a place on the world semiconductor map.

Recently, when the chip industry is short of human resources globally, many businesses are returning to Vietnam. " To achieve the plan of 50,000 semiconductor engineers, universities must increase their human resources 10 times compared to the total achievements of the past 20 years (more than 5,000 people) " - Mr. Hoang expressed.

To develop digital human resources as well as improve the quality of human resources, Dr. Phan Dang Phong said that the solution is to promote reform of the education and training system, giving priority to science and technology; training and career guidance linked to employment and according to the needs of society.

In particular, innovating the content, training methods and ways of State support in research and technology mastery to improve the quality and efficiency of university education, vocational education and technology transfer; improving the training quality of some universities and some occupations to approach the level of developed countries in ASEAN and the world.

At the same time, it is necessary to combine 3 "houses": School - scientist - business in training human resources to serve digital transformation and digital economy. Currently, mainly businesses have the need to connect with schools - scientists, while schools, especially public schools, only focus on training and have not actively cooperated with businesses.

In addition, there should also be protection policies within a reasonable period of time to create and protect the market for successfully researched scientific and technological topics/projects to help scientists and research units have the opportunity to perfect the developed technology.

Affirming that building a digital capacity team is one of the foundations for digital transformation in enterprises, Mr. Le Van Hiep, General Director of Miza Nghi Son Company Limited, shared that human resources are a "life and death" issue for enterprises. Enterprises that want to develop must have a good and stable human resource team. Moreover, we also have plans to expand the business scale, so human resources are always the most important factor.

Currently, Miza Nghi Son focuses on applying high technology to production. Therefore, the unit regularly organizes training in order and job positions, so that the company's human resources are increasingly perfected. "The company's high-tech human resources currently account for about 20-30% of the total human resources" - Mr. Le Van Hiep said.

National Assembly delegate Nguyen Thi Viet Nga - Hai Duong delegation said that it is necessary to pay attention to training and attracting high-quality human resources, especially information technology human resources which are currently lacking compared to many countries in the world. According to statistics, human resources in the information technology industry only account for about 1% of the total workforce.

Digital transformation is taking place at an unprecedented speed, requiring corresponding human resources to be able to apply digital transformation to improve labor productivity.

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