VF 9 car owners will enjoy the privilege of switching to a new car at an extremely attractive cost.
Accordingly, from June 1 to March 31, 2025, all VF 9 car owners will enjoy the privilege of switching to a new car at an extremely attractive cost. Customers only have to pay an additional 15% of the new car price for cars that have been used for 18 months, and 20% of the new car price for cars that have been used for 24 months to switch to a completely new VF 9 car.
If you change from a battery-rental car to a car with a battery, from a lower version to a higher version or add optional equipment or features, customers will pay the difference according to the actual value at the time of change. The registration period for the new VF 9 car exchange program is from June 1 to August 31.
In addition, from June 1 to December 31, 2027, all customers who buy VF 9 cars will be committed by VinFast to buy back the car after 24 months of use at a price equivalent to 78% of the original price, after 36 months of use at a price equal to 70% of the original price.
The conditions for the policy of exchanging a new VF 9 and buying back a used VF 9 are that the vehicle must be legally in good operating condition, have no history of accidents, serious damage, or be burned, flooded, etc.
In particular, to bring maximum satisfaction and a different class experience to customers, VinFast will provide free battery charging for all VF 9 vehicles within the next 2 years (from June 1 to May 31, 2026) at all genuine VinFast charging stations nationwide.
Customer service hotline 1900 23 23 89 will have a dedicated team of highly qualified specialists to serve VF 9 car owners, ready to receive feedback 24/7 to quickly and promptly handle all customer needs.
VF 9 is the most premium car in VinFast's product range.
VinFast also offers exclusive repair and maintenance services for VF 9 vehicles, with a commitment to receive and prioritize immediate service to shorten waiting time, or arrange a schedule that suits the time and needs of car owners. All VF 9 vehicles arriving at VinFast genuine service workshops nationwide will be welcomed and advised by experienced and highly skilled service consultants, repaired by the best technicians and thoroughly inspected for quality by the foreman before the vehicle leaves the workshop.
If requested by the customer, VinFast will support free vehicle delivery during business hours at the customer's designated location, within a maximum radius of 30 km from the nearest service workshop.
VinFast representative said that providing a set of exclusive policies for VF 9 owners - the most premium car in the product range - not only brings a classy experience and excellent customer service, but also affirms the consistent philosophy of "Putting customers at the center" and the core value of "Extremely good after-sales service", worthy of the title of "the car company with the best service quality in the market" of VinFast.
Source: https://thanhnien.vn/chu-xe-sang-vf-9-duoc-huong-dac-quyen-chua-tung-co-tien-le-185240531181133034.htm
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