This is an important milestone, marking a change in the picture of the technology transportation service industry towards better quality and sustainability.

Mordor Intelligence's report shows that in the fourth quarter of 2024, Xanh SM will be No. 1 in the market with 37.41% market share, surpassing Grab (36.62%) and leaving other competitors such as Be (5.55%), Mai Linh (4.81%), Vinasun (2.44%).

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According to Mordor Intelligence, Xanh SM scored perfect scores in categories such as service quality, geographic coverage and customer satisfaction rate.

In addition, the report also indicates that the average growth rate of this industry is expected to grow very rapidly at 22.7% CAGR from 2025-2030, while previously this average rate was only 4.72% due to the Covid-19 pandemic from 2020-2024.

Previously, a study conducted at the end of 2024 by Q&Me - a leading company in the field of market research in Vietnam, also showed that customer satisfaction with the Xanh SM electric car service reached 83%, surpassing Grab (80%) and Be (68%). The rate of customers willing to recommend the Xanh SM service was up to 84% for electric taxis and 77% for electric motorbikes. In addition, Xanh SM is also the application with the most user spending, which shows great trust in the brand.

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In addition, Decision Lab, YouGov's exclusive partner in Vietnam, published the report "The Connected Consumer Q1/2024" also showing that Xanh SM also accounted for 32% of the market penetration rate in Q1/2024, ranking second and far ahead of other applications. Thus, Xanh SM's market share and ranking continuously increased, catching up with and surpassing its biggest competitor.

This was predicted by many experts before when the biggest highlight of Xanh SM is the 100% electric vehicle fleet, providing a comfortable and safe travel experience with friendly, polite and professional drivers.

In addition, Xanh SM's trips have been helping to significantly reduce CO2 emissions in large cities and have received a lot of support from users. This is not only an innovative business strategy but also deeply demonstrates Xanh SM's social responsibility. In 2024, choosing Xanh SM has helped Vietnamese people reduce emissions by nearly 150 million kg of CO2, equivalent to the photosynthesis of 7 million trees in a year. This number corresponds to an area of ​​more than 2,300 hectares of planted forests.

Overall, experts say the combination of service quality and environmental responsibility has built a distinct brand image, attracting a large number of customers.

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Xanh SM's service is highly appreciated for providing a comfortable and safe travel experience with friendly, polite and professional drivers.

According to the assessment, the appearance of Xanh SM is redefining the ride-hailing industry standards. The ride-hailing race is shifting towards service quality and green transportation trends.

The Dinh