Manage your packages easily, safely and conveniently
On the occasion of its 30th anniversary (1993-2023), MobiFone Telecommunications Corporation has officially launched a new version of the My Mobifone 4.0 connection application. This is a product that the Corporation has specially invested in, researched, developed and perfected in recent times to bring the smoothest, most convenient and useful experiences to customers, not only in managing subscriber information but also providing additional services and new features to serve daily needs such as payment, shopping, entertainment, etc.
Designed with a beautiful, modern interface, focusing on DTC (Direct to Customer), My MobiFone 4.0 application has optimized user experience, while still ensuring MobiFone's brand identity by maintaining its own unique features, inherited from previous versions.
In particular, in terms of subscriber management and customer care, compared to the old application version, My MobiFone 4.0 is equipped with attractive new features such as the feature of sharing packages via QR, the feature of recharging cards for others to help users share fees and data with family and relatives. The feature of Personalizing long-term connections on My MobiFone 4.0 has also been "reorganized" with card images and membership rank colors to help customers conveniently manage their mobile account rank as well as receive attractive incentives from the network operator.
With My MobiFone 4.0, queries about account balance management, payment by bank account; Registering for Autopay to automatically top up your account or pay monthly fees for postpaid subscribers, top up by QR code; Registering for packages and services; Viewing electronic invoices, receipts, registering/changing long-term connection points; Updating subscriber information; Changing eSIM and measuring MobiFone network speed;... are also easily done with just a few light touches with unexpected efficiency.
Multi-touch in the digital age
With the continuous investment from the Corporation, version 4.0 of the My MobiFone application is also integrated with the leading security technologies today. Logging into the application is done easily via OTT SMS, 3G/4G MobiFone, even with social network accounts. With the greatest concern and need of the majority of customers in the digital age being to conduct online financial transactions, the application of fingerprint/face authentication methods on the new application version not only helps shorten the operation process but also ensures absolute safety, bringing peace of mind and optimal convenience to users.
To enhance customer experience on My MobiFone 4.0, experts have calculated and designed that with just a maximum of 2 operations, users can return to the home screen while using different features in the application. Important information flows are also highlighted, especially the golden journey flows that are most optimized for customers.
With other life utilities, users can also buy and use services on e-commerce platforms, insurance, travel, banking, education... right in the application. In particular, the entertainment feature including Gamification, Unica with a variety of integrated games, movies and music has been highly appreciated by customers thanks to its attractiveness, regular updates and additions...
It is known that in the coming time, MobiFone will continue to invest and upgrade to continuously improve service quality and customer experience through customer care channels, including the My MobiFone 4.0 connection application.
Integrated game program "Exciting gifts - Happy birthday".
To express gratitude to customers who have been with the Corporation throughout the past journey, on the occasion of the special 30th birthday anniversary, from April 2023, MobiFone also deployed the integration of the game program "Exciting gifts - Celebrating birthday" on the My MobiFone application with thousands of attractive gifts.
Accordingly, customers only need to complete the requirements through interactive tasks on the My MobiFone application and play Minigames to have the chance to win the program's grand prizes with a value of up to 1 billion VND.
For more detailed information about the program as well as other promotions from MobiFone, customers can visit mobifone.vn or call the hotline 9090 for service.
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