Combo packages are popular with customers
It can be said that the concept of combo packages is no longer strange to users because this is a form of integrating diverse services into a consumer package, bringing many benefits to customers. The outstanding advantage of the consumer integration form is saving costs, even time compared to using individual services, while bringing many conveniences in the transaction and payment process.
Grasping consumer trends as well as customer psychology, especially in the context of facing fierce competition in the market and pressure from declining traditional telecommunications revenue, network operators have developed additional service packages and products in the direction of combos, ensuring the most beneficial quality and price criteria for customers.
Therefore, in recent times, the market has witnessed a series of combo packages with optimal costs including cable TV and internet services; mobile data with messages and domestic and international calls according to the limit.
Along with telecommunications services, to meet the demand for digital services and solutions, network operators have also integrated digital content services to bring proactiveness and convenience to users. Accordingly, telecommunications packages with television, music, gaming, education, digital signature services, etc. have been launched to help people proactively choose services that suit their needs.
These combo packages are provided to both individual customers and families (including many family members), then to the customer group, businesses and have really met the communication, work, and entertainment needs of a group with many different needs. With such combos, the network operator can keep customers staying with them sustainably.
BUFFET package - multi-utilities for users
Not out of this trend, MobiFone, the network operator that is considered to have the best customer care, continuously launches multi-utility combo packages to serve users.
In addition to the "privilege" of creating separate packages to suit their usage needs with flexible packages on the My MobiFone application, MobiFone customers who need to use data, voice with digital services such as television, entertainment, education can use the "BUFFET" package.
BUFFET is a new product launched by MobiFone on the occasion of its 30th birthday (April 16, 2023), marking the transformation from a telecommunications and media enterprise to a digital enterprise, with the goal of bringing customers modern technology experiences, creating an ecosystem of convenient digital products and services for users.
Accordingly, the BUFFET package allows customers to freely choose a combo, including telecommunications benefits with one of the digital services such as ClipTV, Nhaccuatui, MobiEdu, MobiOn or mobiAgri. These are all the "hottest" services of MobiFone, meeting all needs from television, watching movies, listening to music, entertainment to studying or useful information in the agricultural sector. To register for the BUFFET package, customers just need to dial *090*6#.
With a fee of only 10,000 VND/day, MobiFone customers can enjoy data benefits of up to 8GB/day; free domestic calls under 10 minutes (domestic, no roaming); free domestic text messages; free 5 minutes/day of off-net calls (domestic).
Introducing more about this package, MobiFone representative emphasized that compared to MobiFone's existing packages, the BUFFET package offers more incentives in terms of data, voice and especially does not require time to register for other digital services.
In particular, customers will immediately receive countless digital content service benefits corresponding to the selected package such as 1 free account to practice advanced English TOEIC on mobiEdu; 1 free account to watch movies, domestic TV channels and some international TV channels of ClipTV TV service at https://cliptv.vn or ClipTV application (on 2 devices at the same time); 1 free Nhaccuatui VIP account; 5 free minutes to connect directly with experts on mobiAgri application; unlimited viewing benefits on the Movie page (http://phim.mobion.vn).
Not only attracting customers by the diversity of accompanying digital services, the BUFFET package also allows flexible registration for package usage time from 1 to 100 days, depending on the user's needs.
“ Personalization and customer-centricity are the key factors that help MobiFone gain customer trust. Along with understanding and carefully researching customer needs to develop products and services, MobiFone also focuses on applying modern, advanced technologies that are in line with trends with the desire to bring the most optimal experiences to users ,” emphasized a MobiFone representative.
In the coming time, MobiFone will continue to invest, upgrade, and launch more personal customer service products integrating high technology to bring its customers the most advanced experiences. For information on the latest promotional programs from MobiFone, customers can visit the website https://www.mobifone.vn/ or call the hotline 9090 for service.
Bao Anh
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