Strange transaction in the case of a woman losing all her money when saving 41 billion VND
Ms. Truong was shocked when tens of billions of dong disappeared.
Ms. Truong, who currently lives in Henan City (China), has a sum of money deposited in the bank as capital. Since their son was born, they have opened a savings account at the bank and continuously deposited all their savings every year to earn interest. After more than 20 years, the estimated capital and interest is 12 million NDT (about 41 billion VND).
When her son got married, Ms. Truong planned to go to the bank to withdraw money to buy a house and pay for her son's wedding. However, right after providing her account information, the teller informed her that there was no money in her account.
At that time, Ms. Truong was extremely panicked. She hurriedly asked the bank staff for help and checked the information again. After a while of working on the computer, the bank staff confirmed: “Your account balance is 0 VND, not only that, you also owe the bank 140,000 NDT (equivalent to 488 million VND). If you do not pay this amount within a month, the interest will multiply many times.”
Hearing the employee’s words, Ms. Truong was skeptical. Moreover, the bank employee did not clarify the matter and even treated her with an attitude that made everyone around her feel indignant. Later, thanks to the “speaking up” of many people around her, the bank employee checked the account transaction history.
Indeed, Ms. Zhang’s account had a total of more than 20 transfers, including one transaction of 500,000 yuan (equivalent to 1.7 billion VND) transferred to a technology consulting company named Guangzhou Bangtai. The remaining amount was transferred multiple times to an account of a man named Khang. The total amount transferred was 1.2 million yuan (equivalent to 41 billion VND).
The important thing is that Ms. Truong did not know who Mr. Khang was? And she had never withdrawn or transferred money to another account. According to bank regulations, when transacting a large amount of money, the account holder must go directly to the bank and bring identification. At this time, the incident reached the bank manager. He stepped in to mediate, and promised to investigate and clarify everything.
Who is responsible?
Investigation discovered strange transactions in Ms. Truong's account. Illustration photo
Ms. Truong returned home feeling uneasy. A few days later, she went back to the bank as scheduled. The bank manager told her that her account had not been stolen or tampered with, but that the bank employees had taken advantage of it.
Her name is Hong Phuong. Hong Phuong worked at the bank for a short time, and during her time there she was quite good and got along well with her colleagues. However, she only worked for two months and then suddenly quit without any specific reason. After quitting, she also cut off contact with all her colleagues.
In addition, through police investigation, Hong Phuong colluded with Mr. Khang since entering the bank. She took advantage of her position to steal information and gave this information to Mr. Khang. Mr. Khang would be responsible for transferring money from the bank card, and after completing the transaction, she would receive a 10% commission.
After having Ms. Truong's account information, Mr. Khang invested the money in finance. However, due to losses, Ms. Truong's account owed 140,000 NDT (equivalent to 488 million VND).
Faced with this incident, the bank did not admit responsibility for managing the staff and also had an attitude towards Ms. Truong. They claimed that Ms. Truong's money was appropriated by Mr. Khang and Ms. Hong Phuong, and this had nothing to do with the bank.
Faced with the bank staff's attitude, Ms. Truong was extremely helpless and decided to go to court to clarify the matter.
Finally, after many court hearings and intervention from the authorities, the bank could not avoid being implicated because of loopholes in its personnel management that caused customers to lose their assets. Therefore, the bank agreed to compensate Ms. Truong for part of the lost money. Khang and Hong Phuong must be held legally responsible and compensate Ms. Truong for her losses.
Ms. Truong's case is not only a lesson for herself but also a warning to everyone about the importance of protecting personal assets and the need to be more careful when dealing with financial institutions.
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