In recent times, departments, branches and the political system from the province to the grassroots have identified the protection of consumer rights as an important, regular and long-term task to gradually build a healthy business environment, creating an important driving force for local socio-economic development.
Authorities coordinated to seize smuggled goods transported through Thanh Hoa province.
Currently, the situation of smuggling, trade fraud and counterfeit goods in the province, although not prominent, still has potential complex and unpredictable factors. In particular, the use of e-commerce sites, electronic applications, social networking sites to livestream sales via Facebook, Zalo, Shopee, TikTok... with business locations being houses in residential areas, apartments in apartment buildings or from other provinces... makes it very difficult for authorities to determine business locations. Trading and transporting smuggled and prohibited goods still takes place with consumer goods such as: Fireworks, children's toys, phone components, cigarettes, foreign alcohol, candy, cosmetics of all kinds... into the province or transported through the province, to neighboring provinces for consumption.
Working delegation of the Standing Office of the National Steering Committee 389 conducted a field survey at Nghi Son Port.
Implementing the direction of the Prime Minister, the National Steering Committee against smuggling, trade fraud and counterfeit goods (referred to as Steering Committee 389), the Provincial Party Committee, People's Council and People's Committee in the work of combating smuggling, trade fraud and counterfeit goods, the Provincial Steering Committee 389 has deployed many drastic and effective measures, ensuring the balance of supply and demand of goods and services, and stabilizing market prices. Member sectors and Steering Committee 389 at all levels regularly coordinate with relevant forces to organize inspections, checks and controls of key areas and goods, which have a great impact on the socio-economic, production and business of enterprises and consumer rights. Units and localities include the task of propagating and disseminating the law in the work program and consider this an important and regular task.
Banners and slogans hung on the streets of Thanh Hoa city.
Vietnam Consumer Rights Day on March 15th is annually organized by local departments and branches with activities such as: Launching ceremony of Action Month for Consumers and rallies, parades on main roads; organizing conferences and seminars; hanging banners, flags, issuing handbooks for consumer rights protection consultants, printing propaganda leaflets... to raise awareness of consumers and the business community.
Market Management Team No. 7 distributed propaganda materials and signed commitments at petrol stations in Ngoc Lac town.
In addition, the Department of Industry and Trade coordinates with the Provincial Association for Standards and Consumer Protection and the People's Committees of districts, towns and cities to organize seminars and conferences to disseminate policies and laws on consumer rights protection and discuss solutions to improve the effectiveness of consumer protection work. Every year, the Provincial Market Management Department organizes production and business establishments to sign 4,599 commitments "Not to produce, transport, store, or trade in counterfeit goods, goods of unknown origin, or goods that infringe intellectual property rights".
Market Management Team No. 12 coordinated with the District Police force to monitor business and service activities at Cam Luong Fish Stream Tourist Area (Cam Thuy).
At the same time, the Provincial Market Management Department combined mobile propaganda, hung banners, slogans, promoted market inspection and control... to raise awareness, responsibility and self-consciousness in complying with the law in production and business activities. In addition, the Provincial Market Management Department organized genuine and fake goods booths in districts, towns and cities. Thereby, disseminating information so that consumers can recognize genuine and fake goods for daily consumer products, aiming to build "smart consumers", knowing how to choose quality goods, protecting the health of themselves, their families and the community.
Market Management Team No. 7 organized propaganda in the form of booths to distinguish genuine and fake goods at Ngam market, Yen Thang commune (Lang Chanh) - a difficult mountainous area in a remote area of the border province.
From 2011 to February 2024, the authorities and Steering Committee 389 of districts, towns and cities in the province have inspected, examined and handled 51,935 violations in the fields of price, intellectual property, food safety, measurement, trade fraud... Most of the cases are related to the protection of consumer rights. After handling the violations, the Department of Industry and Trade, People's Committees at all levels, and Management Boards of markets and commercial centers publicly announced the list of organizations and individuals trading in goods and services that violate consumer rights in the area.
Market Management Team No. 10 coordinates with functional forces to supervise the destruction of infringing goods.
Mr. Le The Anh, Deputy Director of Thanh Hoa Market Management Department, said: "As the standing agency of the Provincial Steering Committee 389, the unit proactively develops and effectively implements annual peak plans against smuggling, trade fraud and counterfeit goods. At the same time, the unit effectively implements the work of collecting information, forecasting market developments to have solutions to inspect and control production and business establishments in the province; regularly coordinates to investigate and combat the abuse of e-commerce activities for smuggling, trade fraud, tax evasion, trading in counterfeit goods, poor quality goods, goods that infringe intellectual property rights, and counterfeit goods. The units under the Department will also regularly coordinate and exchange information between member branches of the Steering Committee 389, functional forces inside and outside the province, inspect, check and control at wholesale markets, commercial centers, roads, railways, waterways, airways, post offices, etc. Vietnam - Laos border... In addition, the unit coordinates with associations to provide information to promptly detect and strictly handle tricks, methods, smuggling subjects, trading in prohibited goods, smuggled goods, production and trading of counterfeit goods, poor quality goods and acts of commercial fraud.
Inspection team of Market Management Team No. 3 inspected goods of business establishments in Dai Loc commune (Hau Loc).
With the active participation of all levels and sectors, the work of protecting consumers' rights in the province has been regularly implemented, contributing positively to stabilizing the socio-economic situation, promoting production development, diversifying and enriching business activities, meeting the increasing shopping needs of the people.
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