The end of the year is a golden time for retailers, when shopping demand increases, this is also a challenge in terms of goods management, quickly meeting customer needs and maintaining service quality. Modern technology solutions are becoming a "right-hand man" to help retailers optimize operational processes and increase sales.

From the concerns of CEO ZSolution

Mr. Tran Quang Chau - Founder - CEO of ZSolution, an experienced and successful CEO in the field of supporting businesses in digital transformation, commented: "Multi-channel sales is an inevitable trend today, Vietnamese businesses are struggling to synchronize customer data, manage orders from multiple sources and optimize operations. This is also the "pain" of retail businesses".

Understanding the "pain of customers", CEO Tran Quang Chau and the ZSolution team have launched a comprehensive set of technology solutions to help increase sales and accompany Vietnamese businesses.

picture 1.jpg
ZSolution provides a comprehensive set of technology solutions to help increase sales

CRM solution for customer relationship management integrated with artificial intelligence

ZSolution's Z CRM solution is considered a lever for retailers to explode sales in the year-end race. Z CRM is the most optimal multi-channel customer relationship management software, featuring integrated artificial intelligence (AI) technology, helping businesses optimize marketing, telesales, customer care and optimize production and logistics supply processes. Simply put, this is a tool that helps automate multi-channel sales, reducing 90% of unnecessary manual work.

With this AI-integrated CRM customer relationship management solution, ZSolution has supported more than 1,000 businesses to increase revenue by 50%, increase customer repurchase rate by up to 80%, and increase telesales staff's work efficiency by 30 - 50%.

Z CRM launches special upgrade to help retailers accelerate at the end of the year

To support businesses to the maximum, at the end of 2024, ZSolution plans to launch an upgraded version of Z CRM software. Not only does it analyze data and predict customer behavior to suggest products and services that customers may be interested in, or replace customer service staff to automatically reply to messages and advise customers intelligently and quickly, in this latest version, AI will analyze customer behavior to suggest the best consulting scenario for sales staff, suitable for each customer, helping to increase the rate of successful closing.

Ecosystem synchronizes all solutions in one

To operate a business with a large volume of orders during the year-end sales race, the problem for leaders is not only increasing revenue or managing customers but also managing inventory, using human resources effectively, increasing productivity...

picture 2.jpg
ZSolution signs strategic cooperation with partners to provide leading technology solutions

ZSolution provides a comprehensive ecosystem for retailers to confidently increase sales, including: Warehouse and production management solutions, helping businesses save 30% on shipping costs and 70% on order processing time; Enterprise financial management solutions, helping businesses reduce up to 80% of the workload of the accounting department; Human resource management solutions, improving the productivity of employees in the company by up to 40%; and comprehensive management solutions, helping to manage all business activities.

In its journey with businesses, ZSolution has affirmed its leading position in the Vietnamese digital technology industry by continuously receiving prestigious awards: Top 10 Outstanding Digital Technology Enterprises 2024, Sao Khue Award at the Sao Khue Awards Ceremony 2023 organized by the Vietnam Software and IT Services Association (VINASA), Top 8 Best Customer Relationship Management (CRM) Solutions in 2022 according to Nextrans' report...

picture 3.jpg
ZSolution was honored in the Top 10 Outstanding Digital Technology Enterprises in Vietnam 2024

It can be seen that, whether a business is large or small, applying technology has become an inevitable trend. Investing in technology solutions not only helps businesses increase their competitiveness but also creates momentum for revenue breakthroughs, achieving great success in the bustling year-end shopping season.

ZSolution Joint Stock Company

Address: B2R6 Vincom Mega Mall Royal City, No. 72A Nguyen Trai Street, Thanh Xuan, Hanoi.

Hotline: 0852 218 288

Email: [email protected]

Website: https://zsolution.vn/

Thuy Nga