Vietnam Airlines Group recommends that passengers proactively check in online before their flight, arrive at the airport on time and comply with security and safety regulations of the authorities.
With its own unique characteristics, air travel always has strict procedures and regulations for controlling passengers and luggage. During peak times, the sudden increase in the number of passengers will cause waiting times for passenger and luggage check-in, screening, and security procedures to be longer than usual.
Vietnam Airlines recommends that passengers check in online before their flight.
Vietnam Airlines representatives recommend that passengers check in online before their flight via the website, mobile application, call center or at self-check-in counters (kiosk check-in) within 24 hours before departure and check in their luggage at separate counters at the airport.
Passengers who have checked in and are not carrying checked baggage can go straight to the security screening gate at the airport, saving a lot of time traveling and waiting. To avoid delays and help reduce the load on the terminal during peak periods, passengers should only be at the airport 3 hours before departure.
To check in for flights, passengers can use valid identification documents such as: citizen identification card, passport, driver's license, level 2 identification information...
Children under 14 years old can use their birth certificate as identification. However, children 14 years old and older cannot use their birth certificate when checking in for flights.
Vietnam Airlines also reminds passengers to strictly comply with aviation security regulations, especially regarding the list of prohibited items to bring on board.
Passengers should carefully check information about prohibited items such as flammable and explosive substances, weapons, or substandard lithium batteries... to ensure safety and avoid unwanted inconveniences during the check-in process.
Vietnam Airlines Group will strengthen baggage control measures, especially carry-on baggage standards. Before arriving at the airport, passengers should check the number of pieces, size and weight of free checked baggage according to the ticket standards.
In case there is a need to purchase checked baggage outside the free allowance, passengers can order via the website, mobile application or at official agents at least 6 hours before departure time.
After completing the procedures, passengers should immediately proceed to the security check, prepare their identification documents, boarding pass and neatly arrange their belongings and luggage in a backpack or handbag so that the security check process can be quick and smooth.
Passengers should also regularly monitor the gate information displayed on screens at the airport for timely updates.
Source: https://www.baogiaothong.vn/khach-bay-can-luu-y-gi-khi-di-lai-dip-cao-diem-tet-2025-192250114113558446.htm
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