Vehicle inspection is not yet congested but fraudulent brokers have appeared

Registration is less "hot"

In early November, the vehicle inspection situation in Ho Chi Minh City has become less "hot" compared to half a month ago. At the vehicle inspection center (TTĐK) 50-02S, District 11 (HCMC), the number of vehicles coming for inspection is much lower than before, customers only need to wait a few hours to complete the procedures to take their vehicles home. Similarly, at TTĐK 50-04V, Thu Duc City (HCMC), the previous congestion situation is no longer there even though this area is almost exclusively for container trucks, oversized vehicles...

The inspection situation at many testing centers is quite quiet, no congestion has occurred yet.

It has been noted that in recent days, most vehicles coming for inspection line up inside the inspection center's premises and do not spill out onto the outside roads as before.

In Dong Nai, there are currently 5/6 inspection centers with 12/14 inspection lines in operation; the average capacity reaches 17,200 vehicles/month. According to statistics from the Department of Registration (Ministry of Transport), in Dong Nai, in November 2023, there will be nearly 11,000 vehicles due for inspection, by December 2023, the number of vehicles will increase dramatically to more than 15,500 and in January 2024 it will be 12,700. This number is still within the inspection capacity of 5 registration units across the province.

However, the Department of Registration believes that traffic congestion is at risk of recurring in some provinces and cities. For example, Ho Chi Minh City has an average registration capacity of 51,800 vehicles/month, but by December 2023, more than 60,100 vehicles have reached the deadline. This figure makes many people worry that a large number of vehicles from Ho Chi Minh City will "spill over" to neighboring localities (including Dong Nai), which could overload the province. However, experts calculate that although these figures are different, if there is no change in personnel, it will not cause serious congestion like the same period last year.

Many registration centers in the Central region must issue warnings about the enticement of "extending registration"

Currently, the Department of Registration is encouraging vehicle owners to make appointments through the TTDK application to proactively manage time and choose a suitable location to avoid having to wait in line for a long time. The TTDK application management board informed that in addition to supporting appointment scheduling for inspection, the application also adds many other features to support people, vehicle owners and businesses such as easily looking up fines, providing information related to vehicle rescue, road maintenance fees, registration fees, automobile civil liability insurance fees, and even having a link to the insurance company to help vehicle owners easily renew civil liability insurance online.

Recently, the TTDK application continues to add features to support users in consulting on vehicle maintenance before registration (including items that need maintenance, registration standards, garages near the registration center); insurance consulting (advice on insurance packages, fees and compensation conditions); vehicle conversion consulting (advice on vehicle conversion processes and procedures).

Car owners who want to be consulted just need to select the "Request consultation" feature on the homepage, select the consultation category, fill in vehicle information, car owner, needs and someone will contact to answer questions for users quickly and conveniently. According to statistics, to date, more than 640,000 people have registered accounts on the TTDK application with more than 666,000 online inspection appointments through this app.

There are still fraudulent brokers

Although the vehicle inspection situation has become less "hot" and the registration process is becoming more convenient, nationwide, many car owners still do not understand the regulations, which has led to some cases of taking advantage to cheat.

For example, in Thanh Hoa province, there have been cases of people pretending to be TTDK officers calling to trick vehicle owners into extending vehicle inspection or buying civil insurance. Mr. Nguyen Van Khoat, Director of the Motor Vehicle Inspection Center 36-01S (Thanh Hoa City), said that recently, many people pretending to be TTDK officers have called vehicle owners to inform them of extending vehicle inspection time and selling insurance to commit fraud. The above subjects provide specific information about the vehicle number, inspection period as well as the period for purchasing compulsory civil liability insurance for vehicle owners.

"Even myself and many officers of the center have received phone calls from the subjects saying that the vehicle inspection is about to expire and the registration must be renewed. If we agree, the subjects will send the renewal confirmation via the express delivery system and then through the shipper transfer 100,000 VND to them," said Mr. Khoat.

Similarly, Mr. Nguyen Thanh Hai, Deputy Director of the Central Motor Vehicle Registration Center 36-03D (Thanh Hoa), was also solicited: I was also called by subjects who introduced themselves as officers of the Central Motor Vehicle Registration Center, saying that I had to renew my car registration because the inspection time was coming up, and inviting me to buy civil insurance. When I asked a few questions, the subjects hung up and did not listen. Not only were the officers at the center solicited, but many car owners also called to ask about this matter.

The Department of Vehicle Registration said it was aware of this situation. There are currently some individuals impersonating employees of vehicle registration centers to call car owners to inform them that their cars are about to expire and that they must renew their registration. If the gullible car owners agree, these individuals will send a renewal confirmation via the express delivery system and then send 100,000 VND back to the individuals through the shipper. In other cases, these individuals offer their services on car-related groups, enticing them to help them renew their registration for a fee of 100,000 - 200,000 VND.

According to the Department of Registration, many people did not fully understand the regulations in Circular No. 08/2023 of the Ministry of Transport on extending the inspection for non-commercial passenger cars with up to 9 seats, many vehicle owners trusted and followed the instructions of the impostors, leading to unjust loss of money.

In fact, the Department of Registration has deployed the TTDK application and uploaded all inspection period confirmation papers for motor vehicles with inspection period from June 3, 2023 to June 30, 2024 (subject to inspection extension). To automatically extend the inspection on the TTDK application, users go to the "Registration extension" section to look up the confirmation of the validity period of the Certificate and inspection stamp. After filling in all the information such as: registration plate, inspection certificate serial number, confirmation code, customers continue to click "Look up" to get the result of the issued certificate subject to extension, the result will be displayed on the screen and printed on paper for use on the road without having to go to the TTDK or pay any fee.

TTDK application still has error

According to feedback from many car owners and drivers, the TTDK online inspection appointment booking application still has many common errors such as: user's appointment schedule exceeding the limit; appointment schedule not confirmed, not allowed to make additional bookings; appointment booking 10 days earlier than the expiration date...

Some other errors are also warned to prevent illegal behavior, "brokers" booking inspections, including: the account has been locked for booking; the license plate has been locked due to too many bookings. Normally, before warning about this error, the administration team has reviewed, searched, and verified the information, when detecting signs of "brokers", the feature is locked to prevent it.

In addition, the application also has errors such as: missing station information, full appointment schedule, failed appointment, limited number of appointments for license plate; previously canceled appointment schedule, incorrect appointment date information, invalid appointment date, invalid license plate.

The TTDK application management team said that when encountering these situations, car owners can contact the Zalo or Facebook channels of the TTDK application to report and receive support to fix the problem.

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