Regarding the case of Ms. Ho Thi Thuy Duong (residing in Cam Ranh City, Khanh Hoa Province) depositing money at the Cam Ranh Transaction Office of Saigon Thuong Tin Commercial Joint Stock Bank (Sacombank) Khanh Hoa Branch and then losing 46.9 billion VND, on the evening of March 16, Sacombank confirmed that Ms. Duong was one of the customers involved in the incident that occurred at the Cam Ranh Transaction Office.
According to the bank, as soon as the incident was discovered in October 2022, Sacombank reported it to the State Bank of Vietnam, Khanh Hoa Province Branch, and transferred the case to the competent authority for investigation and prosecution in accordance with the law. At the same time, a decision was made to dismiss the violating individuals, who were the former Head and Deputy Head of the Cam Ranh Transaction Office, and to appoint new personnel to ensure the stable operation of this transaction office.
"The case has been prosecuted by the Investigation Police Agency - Khanh Hoa Provincial Police under Decision No. 137/QD-CKT dated November 18, 2022 and prosecuted and temporarily detained related individuals to serve the investigation" - Sacombank's information clearly stated.
![Sacombank speaks out about the case of a customer losing nearly 47 billion VND - Photo 1. Sacombank lên tiếng vụ khách gửi tiền bị mất gần 47 tỉ đồng - Ảnh 1.](https://vietnamnow.net/wp-content/uploads/2023/03/Sacombank-len-tieng-vu-khach-gui-tien-bi-mat-gan.jpeg)
Headquarters of Cam Ranh Transaction Office - Sacombank Khanh Hoa Branch. Photo: NLDO
For customers whose money was appropriated by the above individuals, Sacombank has exercised its rights and obligations as soon as the incident occurred. "In the case of customer Ho Thi Thuy Duong, Sacombank has also received complaints and provided information to the investigation agency. We affirm that we will not shirk responsibility to customers, but everything must comply with the process and conclude the incident according to the law," Sacombank stated.
For customers showing signs of personal loan agreements with related staff, Sacombank has transferred the case to the Investigation Agency for investigation and handling according to the provisions of law.
The bank affirmed that the incident at the Cam Ranh Transaction Office was an unintended incident and committed to ensuring all legal and legitimate rights of customers in accordance with the law. The bank also advocates strict handling of all violations and continuously applying enhanced measures to ensure the safety of Sacombank's operations and the banking industry.
As reported by Nguoi Lao Dong Newspaper , Ms. Ho Thi Thuy Duong (residing in Cam Ranh City, Khanh Hoa Province) sent a petition to the State Bank and the Ministry of Public Security for help about depositing money in Sacombank Khanh Hoa Province but then lost 46.9 billion VND.
Next, Ms. Duong sent a petition for help to the State Bank and the Criminal Investigation Agency for Corruption, Economic Crimes, and Smuggling (C03 - Ministry of Public Security).
Up to now, C03 - Ministry of Public Security has sent Ms. Duong's petition to Khanh Hoa Provincial Police for investigation. The Criminal Police Department - Ministry of Public Security also sent a document to transfer Ms. Duong's petition to the Director of Khanh Hoa Provincial Police for consideration and settlement according to legal regulations.
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