Department of Inspection, Complaints and Denunciations Settlement, Region I summarizes work in 2024

Thanh tra Chính phủThanh tra Chính phủ13/12/2024


The report on the implementation results of the 2024 tasks of Department I shows that the State management work for the assigned areas has been paid attention to, proactively following the areas, regularly urging and coordinating with the People's Committees of provinces and cities, Inspectorates of provinces and cities to direct and handle promptly, contributing to stabilizing social order and safety in localities in the region, limiting the number of citizens filing complaints in large numbers, going beyond the level to the Central Citizen Reception Office, especially for complicated and prolonged complaints and denunciations according to Plan No. 363/KH-TTCP, No. 1910/KH-TTCP of the Government Inspectorate.

In 2024, Department I was assigned and conducted 08 inspections, including: 05 inspections transferred in 2023 and 03 inspections according to the plan approved in 2024. Up to now, 02 inspections have issued conclusions and made public the inspection conclusions; 01 inspection has drafted a report to the Prime Minister; 02 inspections have reported results and are developing a draft Inspection Conclusion;..

The Department has inspected and verified 12 cases assigned by the Prime Minister. The Department has promptly advised the Government Inspectorate leaders to establish 05 working groups to conduct inspections and verifications. The results of 12/12 cases have been reported and the Prime Minister has issued a document directing localities to implement the recommendations of the Government Inspectorate.

During the period, Department I coordinated with the Central Citizen Reception Committee to prepare content and documents and sent Department leaders and local officials to participate in the regular citizen reception meetings of the Government Inspectorate leaders and to urge citizen reception and complaint settlement in Bac Ninh, Ha Nam, Thai Nguyen, Tuyen Quang and Lao Cai provinces.

Evaluation of the performance of the tasks of Department I shows that the direction and management of the Department's leaders always closely follows and seriously implements the directions of the Party Committee of the Government Inspectorate and the Government Inspector General to complete inspections according to plan; the assignment of responsibilities of the Department's leaders is clear, ensuring timeliness, initiative and coordination with the work.

State management work is focused on, proactive in grasping the situation, handling complicated cases, cases that attract public opinion and the press; especially the proactive coordination with the Inspectorate of the provinces and cities in charge is increasingly closely linked; together with the localities, discussing solutions to resolve many complicated cases; at the same time, providing guidance and exchanging professional experiences; strengthening relationships and coordination in assigned areas of work.

Regularly pay attention to building internal solidarity, promoting the strength of the collective to create consensus and high unity in the direction, operation and management of the unit, promoting the role of individuals in performing assigned tasks. Pay attention to creating conditions for the Trade Union to operate in accordance with the organization's principles and purposes.

The organization and direction of inspections and working groups strictly complied with legal regulations on inspection, handling of complaints and denunciations; the inspection teams and working groups were deployed according to the schedule, content, and timetable approved by the Government Inspector General.

Regarding complaints and denunciations, the assigned unit promptly advised on settlement to ensure results, in accordance with the law, and to ensure the legitimate rights and interests of the state and citizens.

In addition, Department I also pointed out some limitations, that is, although there have been many positive changes in state management of the area under its management, the results have not yet met the requirements. The implementation of the monthly and quarterly information and reporting regime of the Departments under the Department is sometimes not complete and timely.

Reporting inspection results and drafting conclusions is still taking a long time, the submission of archived documents by some inspection teams is still slow; summarizing and drawing lessons from inspections has not been done regularly.

Speaking at the conference, Deputy Inspector General of the Government Duong Quoc Huy acknowledged and highly appreciated the results achieved by Department I in 2024. The Deputy Inspector General of the Government affirmed that Department I is one of the typical units in resolving inspections, always taking the lead in implementing new regulations, ensuring progress and completing inspections ahead of schedule. At the same time, Deputy Inspector General of the Government Duong Quoc Huy also highly appreciated the role of Department I in receiving people, handling complaints and denunciations, and affirmed that this outstanding result demonstrates the sense of responsibility and initiative of the collective of officers and civil servants of Department I in closely following the locality, grasping the situation, and promptly advising the leaders of the Government Inspectorate.

Regarding the direction and tasks in the coming time, Deputy Inspector General of the Government Duong Quoc Huy noted that Department I needs to strengthen the work of grasping the situation, closely following the locality, especially in the context of the 2025 Party Congresses at all levels leading up to the 14th National Party Congress. The Deputy Inspector General emphasized that the more firmly grasping the situation from the grassroots level, the more proactive it will be in advising the leaders, while trying to handle and minimize actions that affect local officials.



Source: https://thanhtra.gov.vn/web/guest/rss/-/asset_publisher/9o9NiJxEaxfK/content/id/6603136

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