Cyber ​​Emergency Response Center warns of new scams

(CLO) According to the Vietnam Cyberspace Emergency Response Center (VNCERT/CC) - Information Security Department, impersonating insurance employees, scamming via phone wallets and impersonating TikTok employees are common scams in the first half of February 2025...

Impersonating insurance agents to appropriate property

According to VNCERT/CC, recently, the situation of online fraud and scams has tended to become more complicated with increasingly sophisticated tricks. Among them is the act of impersonating the insurance company brand to send text messages/call with the content "receiving insurance money" or requesting "insurance payment" to defraud and appropriate customers' money.

E-wallet scams are one of the most common forms of fraud. Photo: VNERT/CC

Accordingly, scammers use strange phone numbers, fake messages/calls to lure customers to contact insurance company/insurance organization staff or go to the requested address to receive insurance money or contact the police for verification, even though some customers have not yet participated in insurance.
With the reason of needing to verify information, needing to transfer fees to receive insurance money or pay insurance money, the subjects ask customers to call to confirm information, or provide important information such as ID card number, password, PIN code, OTP code... from there, steal customer information and carry out purposes to appropriate customers' money.

E-wallet fraud

Also in the first half of February, the system received complaints from people related to subjects impersonating employees of popular e-wallets to contact customers by text message or direct contact to ask about problems when using the service. Next, the subjects asked customers to provide personal information or access strange links for security purposes as a way to support error correction, and used this information for improper purposes. Then the subjects used many tricks to appropriate money in users' e-wallets.

The scammer will often urge users to click on the link because the strange link is only valid for a few minutes, after which it will expire for checking and fixing the error. After the user is taken over and money is deducted from the wallet, the subject will immediately block communication or disconnect.

This is a scam, taking advantage of the reputation of the brand and the trust of users to appropriate customers' assets. Although it is not a new form of fraud, but with sophisticated tricks, many customers are still convinced and trapped.

Impersonating Tiktok staff to show gratitude with 0 VND gifts

Nowadays, many scammers exploit people’s psychology of liking to receive free gifts and gullibility to carry out sophisticated tricks to appropriate property. One of the common forms is calling to inform that people have been lucky enough to receive a free gift, also known as “zero-dong gifts”.

However, to receive this gift, the recipient must transfer an amount of money in advance called a shipping fee or an order processing fee. Initially, this amount may not be large, only a few tens to a few hundred thousand VND, causing many people to be subjective and easily accept the transfer. But in reality, after receiving the money, the scammer will cut off contact, not send any gifts and people will lose the transferred money.

In the face of the current situation of spam messages and fraudulent calls, people need to save evidence (messages or call recordings) and report to the telecommunications enterprise managing the subscriber to request handling if the above phenomenon occurs. In addition, people need to immediately report to the police for handling or notify the criminal hotline number 0692348560 of the Criminal Police Department for timely guidance.

Source: https://www.congluan.vn/trung-tam-ung-cuu-khan-cap-khong-giant-mang-canh-bao-cac-chieu-thuc-lua-dao-moi-post334764.html