On October 16, Prime Minister Pham Minh Chinh signed an Official Dispatch on continuing to rectify and strengthen discipline and order in state administrative agencies at all levels.

Telegram to Ministers, Heads of ministerial-level agencies, Heads of Government agencies; Chairmen of People's Committees of provinces and centrally run cities.

Strengthen inspection of public service activities, especially surprise inspections.

The dispatch stated that recently, the Prime Minister has issued many documents directing to rectify and strengthen the responsibility in handling work of ministries, agencies and localities, but the situation of avoiding, shirking responsibility, and fear of making mistakes when handling work of a number of cadres, civil servants and public employees has not been effectively overcome.

Coordination between agencies, localities and units in handling work is not close and timely. There are cases of slow participation in giving opinions or participation in giving opinions but without clear opinions or points, prolonging the processing time, affecting the progress, quality and efficiency of work.

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Prime Minister Pham Minh Chinh

Therefore, the Prime Minister requested to continue to rectify and overcome the above-mentioned shortcomings and limitations, improve the effectiveness and efficiency of direction and administration, and promptly remove difficulties and obstacles, especially for people and businesses.

The Prime Minister requested to promote the responsibility of leaders and the personal responsibility of officials and civil servants of state administrative agencies at all levels in handling work; strengthen discipline and administrative order, and strictly comply with the conclusions and directions of the Government and the Prime Minister.

The Prime Minister also requested leaders of ministries, branches and localities to directly, proactively and actively organize the timely and effective implementation of assigned tasks, promote decentralization and delegation of authority, and ensure progress and quality.

Along with that, it is necessary to strengthen the inspection of public service activities, especially surprise inspections; promote the role and responsibility of heads of agencies and units of internal inspection and auditing to promptly commend and reward collectives and individuals who do well, and strictly handle those who do not do well.

Notably, the head of the Government requested timely review, replacement or transfer to other jobs for officials and civil servants with weak capacity, who do not dare to do, avoid, push, work half-heartedly, are afraid of responsibility, causing stagnation and not meeting the requirements of assigned work.

In case of shirking, avoiding, or lacking responsibility, leading to delays or failure to decide on issues and tasks within one's authority, causing consequences, the collective and individual responsibilities involved must be reviewed and handled in accordance with the regulations of the Party and the State.

Building a favorable environment for officials to confidently carry out their public duties

In addition, the Prime Minister also noted the individualization of personal responsibility in each stage of the work processing process, ensuring that work under authority must be handled quickly, promptly and effectively; strictly implementing the code of conduct and public ethics of officials and civil servants in state administrative agencies at all levels.

In the process of coordination to resolve work within authority, only seek opinions from agencies directly related to the project, plan..., do not seek coordination opinions from unrelated or unnecessary agencies.

The consulted agency is responsible for responding on time, in accordance with its functions and tasks, with clear viewpoints and responsibilities, and not responding in general terms, avoiding or shirking responsibility, which affects the progress of work processing.

The Prime Minister also directed the organization to thoroughly disseminate and effectively implement Decree No. 73/2023 of the Government regulating the encouragement and protection of dynamic, creative cadres who dare to think, dare to do, and dare to take responsibility for the common good.

This aims to create a solid legal basis, build a favorable environment for cadres, civil servants and public employees to feel secure in performing their public duties, contributing to improving the effectiveness of direction, management and work handling.

Along with that, it is necessary to promote and effectively implement the plan to review and simplify administrative procedures; be determined and resolute in resolving administrative procedures at administrative agencies at all levels in a timely and effective manner, ensuring democracy, publicity, transparency and convenience; and direct agencies and units to regularly review and inspect administrative procedure settlement records in progress.

In particular, resolutely not to allow delays, harassment, negativity, waste of resources, opportunities of the State, society, people, and enterprises; not to allow shirking of responsibility in handling administrative procedures; strengthen supervision and inspection to detect and strictly handle agencies, units, heads of agencies, units, and cadres, civil servants, and public employees who refuse to handle or violate.

The Prime Minister also requested to actively organize dialogues with people and businesses to promptly and thoroughly resolve their reflections, recommendations, thoughts, aspirations, and suggestions; report to competent authorities for consideration and handling of issues beyond their authority; absolutely do not push back, beat around the bush, or avoid.

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