Many outstanding results
At the meeting, Director of the Department of Information and Communications of Ho Chi Minh City Lam Dinh Thang reported on the results of digital transformation in 2023 and key tasks and solutions to implement the Digital Transformation Plan and the Ho Chi Minh City Smart City Project in 2024.
Accordingly, Ho Chi Minh City has achieved remarkable results. The city's data center and cloud computing infrastructure have been upgraded and maintained to meet capacity and resource requirements with over 1,000 servers for the city's e-government information system. The specialized network system has been connected and expanded from the city to the commune, ward, Thu Duc City and affiliated units with over 800 connection points. The city has also established 8 large data warehouses. In particular, the city's data portal is connected and shares data with departments, branches, localities and is also connected with national databases; providing open data for people and businesses.
Mr. Lam Dinh Thang shared: Up to now, 100% of the city's state agencies have deployed Official Email; Online video conferencing; Electronic document and document management system; Meeting invitation and work schedule system; Information synthesis system for direction and administration. Completed the operation of the centralized administrative procedure settlement information system platform and the City Public Service Portal. The city has restructured the administrative procedure settlement process in the digital environment, reaching 740 online public services (460 full online public services, 280 partial online public services). Ho Chi Minh City's digital economy is estimated to reach 18.22% of the city's GRDP...
However, the city also has problems: Regulations and processes between ministries, localities and units are not synchronized, there are still shortcomings when switching from "paper" to "digital". IT infrastructure, internal networks, especially at the ward, commune and town levels need to be reviewed and upgraded to ensure seamless connection of the Ho Chi Minh City system. The progress of digitization and database construction is still slow, open data has not created the driving force to create an ecosystem of creativity, innovation and AI application. Specialized applications are still fragmented, there are no common, unified platforms, there is still (old) software that is not connected, unified in forms - processes - data in compliance with the Ho Chi Minh City Urban Government Architecture.
Therefore, in 2024, the City will continue to review IT infrastructure, the reviewed units will be upgraded to connect to wards, communes and towns. Strengthen the application of IoT, Camera, AI in urban management and operation monitoring, promote the effective application of 5G network. The Department of Information and Communications of Ho Chi Minh City will review and update regulations and operating rules to switch from "paper" to "digital". This focuses on 4 policies: Policy on providing and using online public services throughout the process, policy on minimum expenditure ratio and guidance on expenditure norms for IT application, digital transformation, policy on digital transformation of small and medium enterprises, policy on hiring digital transformation experts. Complete shared platforms, connect platforms of ministries and branches and promote specialized information system platforms, focusing on the fields of construction licensing, land management, etc.
Improving capacity to serve the state and people
At the meeting, Vice Chairman of the Ho Chi Minh City People's Committee Duong Anh Duc emphasized that data infrastructure is extremely important and needs to be interconnected. In data interconnection related to Project 06, it is proposed that the police sector soon test data interconnection to create efficiency in digital transformation. Vice Chairman Duong Anh Duc also suggested that the Department of Information and Communications soon announce digital services and digital applications so that people and businesses can soon apply them and have feedback... because digital transformation must be carried out on the principles of substance, quality and efficiency.
At the same time, other units also contributed many ideas to the Plan to implement the Digital Transformation Program and Smart City in 2024. Mr. Lam Nguyen Hai Long, Chairman of the Ho Chi Minh City Information Technology Association, said: Currently, small and micro enterprises want to carry out digital transformation but have limited resources. He proposed that the city support part of the funding for these subjects through organizations such as the City Business Association (HUBA) so that digital transformation activities can spread strongly in the business community.
Data, especially public data, is only the state's right to actively exploit. Data is an asset that the more it is exploited, the more effective it is. Closed data is dead data. Therefore, data needs interaction and that interaction can only be achieved when there is impact and exploitation by people and businesses. It is proposed that the City select some contents to soon deploy the connection and linkage of data as well as implement the "digital completion dossier" as a mandatory regulation. The Ho Chi Minh City Informatics Association is ready to work with departments and branches to advise on this content.
“The city should include the topic of digital transformation awareness in the activities of Party cells, local community digital transformation teams, and training programs for officials at all levels to raise awareness for the city's civil servants and public employees. Because when awareness changes, thinking and implementation methods will certainly change. This will help businesses, especially technology businesses, have the opportunity to access and deploy digital transformation solutions in the public sector, promoting e-government and digital government,” Mr. Lam Nguyen Hai Long shared.
According to Tran Van Bay, Deputy Director of the Department of Natural Resources and Environment of Ho Chi Minh City, human resources are the most important factor of the system, the factor that determines the success of the digital transformation process. Therefore, the Department of Natural Resources and Environment always focuses on training and developing human resources, meeting both quantity and quality requirements. Currently, the staff operating and using the system is more than 1,200 people.
However, facilities and equipment are still very limited, the income of civil servants, public employees and workers is still difficult, so the city needs to prioritize resources to continue implementing digital transformation, focusing on key, key tasks that are fundamental to developing IT applications in the future, forming digital ecosystems such as the Land Data Ecosystem with the view that digital transformation not only improves the efficiency of state management but also creates new motivation and a new development environment for people and businesses to participate, contributing worthily to the economic and social development of the City.
Speaking at the meeting, Chairman Phan Van Mai welcomed the delegates' comments and suggested that the Department of Information and Communications grasp and synthesize the comments for the city's digital transformation and advise the city. The city also invites all large enterprises to participate in digital transformation with the city, in the spirit of supporting the project, and investing in the city so that digital transformation can bring many good results. The city's digital transformation must improve the service capacity of administrative agencies, civil servants, and people in the administrative apparatus. Thus, people, individuals, organizations and people who have transactions with the administrative apparatus will have easier and more convenient transactions at the lowest cost, said the Chairman of the Ho Chi Minh City People's Committee.
“With the proposed plans, the Department of Information and Communications needs to identify and select tasks that must be done quickly in the first quarter of 2024, such as allocating capital, building institutions, and activities related to digital transformation. Districts need to continue implementing the ongoing work and continue to carry out the following tasks to connect into a system. From now until 2025, we must strive for all work and communication with individuals, between individuals and organizations and the City's administrative apparatus to be basically carried out on a digital platform. Along with that, we must ensure implementation management, that is, operating the City's administrative activities must be on a digital platform,” Chairman of the Ho Chi Minh City People's Committee Phan Van Mai directed.
BA TAN
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