GĐXH - In the workplace, EQ, or emotional quotient, plays an important role in building positive working relationships.
High EQ helps employees understand and manage their own emotions as well as the emotions of others, thereby responding appropriately in different situations.
However, there are people who are either unaware of the importance of improving EQ or do not make the effort to develop this skill.
This may be because they don't realize that EQ can be developed over time, or they may feel comfortable with their current behavior and don't see the need to change.
Additionally, some people may also feel that expressing emotions is a weakness and therefore avoid developing EQ.
People with low EQ often make a bad impression on their boss or superiors because they lack cognitive and empathetic communication skills in the following situations:
1. The boss asked, "Are you free?"
There was once a very interesting topic on social media: "At work, what sentence from the boss seems normal but is actually extremely damaging?"
Under this topic, many social media users gave their answers. Among them, one answer from a netizen received a lot of sympathy and attention: "Regardless of whether I'm busy or free, sometimes my boss asks me: 'Are you free?'. The question sounds very normal, but at that time my mind spun 800 times to answer this question!"
In the comments section, many people shared their feelings, including one comment: "I remember one time I was working on a quarterly budget, so busy that I was blind. My boss came in and asked if I was free, I didn't think much and replied directly: 'Can't you see I'm busy?' As a result, the budget I worked on was returned 3 times."
One step forward is to offend the boss, one step back is to feel resentful towards oneself. When the boss asks "Are you free?" , this seemingly short and simple question contains many profound implications.
So what is the wise answer? Truly intelligent people have their own way.
On social media, a user named Tieu Minh shared a story. Tieu Minh is the marketing manager of a company. Once, to complete a new product promotion plan, he worked continuously for many days.
One afternoon, his direct boss, Director Li, walked into the office and asked, "Xiao Ming, are you free?" Xiao Ming knew that Director Li was very busy and usually didn't have much time to chat with his employees.
Tieu Minh replied: "Do you have anything to do? I'm busy promoting the company's new product."
Director Li smiled and said, "It's nothing, I just want to ask how your work is going these days? Is there a lot of pressure?"
Xiao Ming shared his work situation and the difficulties he was facing. After listening, Director Li gave him some suggestions and encouragement, and said that if he needed help, just ask.
In this case, when your boss asks "Are you free?" , they may not actually be asking about your work schedule, but rather expressing interest in your current job. Situations like this are not uncommon.
Your boss may also want to ask for your suggestion: "Do you have a moment to consider whether this proposal needs any adjustments?" In such cases, it is common for bosses to ask "Are you free?" first. Whatever your boss's true intentions, you need to understand the context and relevant information to understand what he or she means.
Whatever your boss's true intention is when asking 'Are you free?', you need to understand the context and relevant information to understand what your boss means. Illustration photo
2. The boss said "Thank you"
When others say "Thank you", you usually reply "You're welcome", a very basic and simple polite word. If you say this to your boss, there is nothing unusual, however, this sentence is too normal, the boss will not realize the level of seriousness and responsibility for your work. This makes you unable to stand out from the crowd and make a good impression on your superiors.
Every time you communicate with your boss, it is an opportunity to express yourself, so seize every opportunity. If you perform well and your boss recognizes it, the day you get a raise and promotion is not far away. People with high EQ will never answer their boss with "Nothing", but will express themselves through every word.
- "This is what I should do, if you find any problem, please contact me, I will fix it as soon as possible."
- "This is what I should do"
3. Being scolded by the boss
When criticized by their boss, people with low EQ want to leave immediately, or even fight back. However, they do not understand that being scolded by their boss at work is normal. If your boss scolds you and you fight back, not only will it be useless, but it will also cause you to lose your job.
People with high EQ won't act like that, because they know what they need in the workplace.
- Think about yourself:
When I am doing this task, am I thinking clearly?
Are the steps in the plan I outlined feasible?
If I were a customer or boss, would I be happy with this plan?
If you regularly examine yourself and learn to put yourself in the shoes of others, you will find that sometimes your boss criticizes you not because he is targeting you, but because you are lacking in some way.
- Understand your goals:
Many new graduates, their mentality has not yet transformed, often bring emotions from school to work. But you must understand that your identity has changed from a student to a social person. You do not go to work to enjoy happiness, you need to go through hard work to achieve your goals.
In the workplace, there is no absolute fairness. No matter how much you complain or are dissatisfied, the work still has to continue. When being reprimanded by the leader, people with high EQ will often consider finding the problem in themselves first, then improve their abilities. Because they know that only when they are strong enough, can they receive affirmation from others.
Source: https://giadinh.suckhoedoisong.vn/3-tinh-huong-ung-xu-voi-sep-khien-nhieu-nguoi-lo-ra-eq-thap-17224112615543707.htm
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