THINGS ARE MORE DIFFICULT
Recently, the Ho Chi Minh City People's Committee held a conference to announce the results of the assessment of the competitiveness of departments, branches and localities (DDCI) in the city in 2022. For the local block, Thu Duc City ranked last with a score of 49.69. Ms. VNH, a resident of Thu Duc City, was upset when asked about this story: "Not to mention the big story, just the story of dogs running all over the street, each one as big as a calf, is a living environment that loses points". "They keep issuing official documents to catch dogs that are free to roam, but no one seems to be able to catch them, and the dogs in Thu Duc are as big as calves, it's terrifying to look at", Ms. H. said, her voice still filled with fear.
The demand for real estate documents in Thu Duc City is always overloaded.
Ms. Thai Ha, a resident of Hiep Binh Phuoc Ward (Thu Duc City), also said that the above assessment results are consistent with the current reality of Thu Duc City. Since the merger of Thu Duc, 2, and 9 districts to form Thu Duc City in December 2020, people have become more tired because of the complicated and lengthy administrative procedures, while there is no development, even going backwards compared to before the establishment.
"Although we know that a newly established city needs time to stabilize, adapt and develop, it has been several years now and there has been no change, breakthrough, or even stagnation. Construction and service companies have all been dissolved because there is no work. Meanwhile, when people submit documents about construction and land, it is slow. One document is submitted and then pushed out, very complicated," said Ms. Thai Ha, adding that what makes people most upset now is that while in other districts, newly built residential land is guaranteed rights, Thu Duc City "suspends" it all. In addition, people are also greatly restricted in terms of construction density. On the same road, if it was previously built with 3 floors, now it can only be built with 1.5 floors, the front is forced to be set back 2.4 meters and the back is set back 1 meter. "There are regulations that fell from the sky that are very inappropriate, but people do not know who to complain to," Ms. Thai Ha said indignantly.
Another resident here complained about the one-stop connection and online construction permit issuance, which is known to be a positive improvement to serve the people, but the elderly and people with low education levels cannot operate on computers. They requested to submit their applications directly but were not approved, so they were forced to hire an outside service. "Digital transformation is good, but it needs to be done with a roadmap. When the main portal is opened for online application submission, but people cannot do it, there needs to be a secondary portal for direct submission to provide timely support," this person said.
Many people in An Phu Ward are disappointed because after nearly 3 years of establishment, the previous instabilities still exist. For example, Nguyen Hoang Street is only over 1 km long but has not been completed for a decade. When Thu Duc City was established, people here "called for help" many times and expected that with special mechanisms, the road would soon escape the "suffering" situation, but everything is still at a standstill, making people disappointed. This situation is similar to Luong Dinh Cua Street. At many neighborhood meetings, people directly expressed their opinions and made urgent requests to the government to quickly resolve these problems, but there have been no results yet.
STILL HAVE TO GO TO HO CHI MINH CITY TO ASK FOR ADVICE
Mr. Minh Quang, Director of Minh Quang Construction and Surveying Service Company, located in Thu Duc City, commented that since becoming a city, Thu Duc has not only not developed but also feels like it is going backwards, making it more difficult for people to access public administrative services. Typically, in the construction licensing stage, each officer receiving the application has a different way of handling it, without a unified process. The reason for this situation is that Thu Duc City was "collected" from 3 districts. Before the merger, each district handled it differently and now still maintains the same way of working as before. Not only that, the merger of 3 districts into one has made the apparatus more cumbersome, the personnel is also "confused", thereby causing more instability.
As a company with a real estate project in Thu Duc City, the leader of LQP Company said that currently, for all procedures related to the project, the company still has to go to Ho Chi Minh City to "ask" for opinions and so do the people. So far, nothing has changed.
A leader of the Thu Duc City Land Registration Office Branch said that the software system for receiving online records is still free software, used on a pilot basis, not safe, so it is also limited. If the software is officially accepted, the data will also be accepted, which means the accuracy will be higher. This is the premise for issuing certificates online quickly and safely. Although there have been many recommendations to soon accept and put this software into official implementation, the city's leaders have not yet "nodded".
Talking to us, a leader of the People's Committee of Binh Trung Dong Ward explained that after nearly 3 years of establishment, Thu Duc City still does not have a specific mechanism to make a breakthrough. Meanwhile, "merging" 3 districts into one has made the apparatus more cumbersome and not operating smoothly. This has made the handling of work and administrative procedures slower than before the merger. For example, the wards have sent plans to enforce cases of illegal construction, construction without permits, and construction on agricultural land for the People's Committee of Thu Duc City to approve the plan. Although the ward has submitted the plan to Thu Duc City many times, it has been more than 6 months and has not been approved. This greatly affects law enforcement, especially the situation of construction violations that is very hot in the localities.
As a hot spot for real estate transactions, when 3 districts merged to "upgrade" to Thu Duc City, it made the eastern area of Ho Chi Minh City even more bustling, even during the current Covid-19 outbreak and economic difficulties. Every day, this place receives 300 - 400 records related to land. However, at the time of its establishment, because there was no office, this place had to use a school as its headquarters.
Due to overload, receiving people's documents must be done in 3 different places. Not only that, the lack of people, lack of infrastructure and weak infrastructure have led to the situation where people's documents are delayed a lot. There are applications that are delayed for several months and still cannot pay land use fees and taxes to issue pink books. It was not until early 2023 that the Thu Duc City Land Registration Office Branch was centralized.
However, up to now, the situation of people's records being delayed still occurs. A leader of the Thu Duc City Land Registration Office Branch complained that Thu Duc City currently has 6 areas for storing people's real estate records, arranged in 6 places and all of them do not ensure fire safety, so they are fined. Although Thu Duc City has a lot of abandoned public land, when asking to build a safe and convenient storage area, it was not approved. These are the shortcomings that contribute to Thu Duc City not being able to meet the needs and aspirations of people and businesses.
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