OPPO Vietnam launches the first premium customer service center in Vietnam

SGGPO 10/03/2023 15:21

Today, October 3, OPPO Vietnam officially introduced the first Premium Customer Service Center - OPPO Premium Service Center in Vietnam and in the international market group, at 27 Nguyen Trung Truc Street (District 1, HCMC).

Customers experience OPPO's Premium Customer Service Center

OPPO Premium Service Center owns a unique, inspiring space for customers to enjoy technology, connection, and unique values of OPPO. At the same time, this is how OPPO Vietnam creates high-class services, bringing special offers to customers.

The center is divided into 4 areas: Product receiving and returning area; product display and sales area; central bar designed in a friendly style in the center; relaxation area for customers.

With the goal of "making simple things wonderful", OPPO Premium Service Center pays attention to every detail so that customers have a comfortable, satisfied, secure and satisfying experience. Customer comfort comes from all 5 senses: Vision when looking at clear signs of functional areas; Hearing with melodious background music from the ceiling speaker system; Pleasant touch in every touch of wooden materials or ergonomic design; Smell with pleasant aroma; Taste with free optional drinks. In addition, OPPO also arranges smart space, providing transparent information and documents.

“We hope that any customer, right from the moment they step into the OPPO Service Center space, will be satisfied with the thoughtfulness, understanding, warmth and closeness, and will be welcomed and taken care of by OPPO specialists right from the first meeting,” shared Ms. Dung Nguyen, Director of Service Quality Management of OPPO Vietnam.

Not only providing warranty services, OPPO Premium Service Center is also a place for customers to experience a variety of product lines of the company such as Reno10 series, Find N2 Flip or flagship smartphones about to be launched in Vietnam. Free drinks are served at the minimalist open bar, while the waiting area creates a comfortable space for customers to relax...

The first OPPO Premium Service Center in Vietnam

This is also a meeting place for technology lovers in general and Ofans with product introduction events, battery exchange to receive gifts, OPPO Service Day... In the near future, OPPO Service Center will continue to upgrade and expand the model to Hanoi , Da Nang, Can Tho...

After 10 years of sustainable development in the Vietnamese market, OPPO has more than 24 million customers using and loving the brand; built nearly 50 customer care centers and points across the country. OPPO Vietnam's success comes from its commitment to pursuing the value of serving users, improving and making users' lives better through technology. OPPO Premium Service Center demonstrates OPPO Vietnam's position and affirms its commitment to continuously bring higher and higher values to Vietnamese users.

“We are proud that this is the first premium customer service center in OPPO’s international market group and the first one built in Vietnam. A customer service center with a new look brings a whole new level of class, demonstrating thoughtfulness and understanding towards customers as well as the ability to meet the most demanding needs of the high-end customer group,” added Ms. Dung Nguyen, Director of Service Quality Management of OPPO Vietnam.

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