Accordingly, the Ho Chi Minh City Department of Health has just organized an inspection of compliance with legal regulations for businesses operating in the field of emergency patient transportation to promptly detect, correct violations and strictly handle violations. Up to now, the total number of facilities licensed by the Department to operate in this field is 10, of which, 2 facilities have closed.
The inspection results showed that out of 8 operating facilities, 6 facilities had violations and were proposed to be administratively sanctioned, while only 2 facilities complied with the law in providing emergency services and supporting patient transportation.
Violations recorded by the inspection team include: No parking lot according to the appraisal report of the Department of Health (at the time of applying for the license); Not timely supplementing the full number of emergency medicines on the ambulance as prescribed; Supplementing and replacing ambulances without assessing safety conditions for patients; Using personnel who have not been granted a certificate to practice medical examination and treatment and have not registered to practice with the Department of Health; Not publicly posting the price list of medical examination and treatment services at the facility, not declaring the collection price according to regulations with the Department of Health; Not establishing a book to track patient transportation, monitor the expertise of emergency cases, and hospital transfers; Not carrying out procedures to request a certificate of advertising content for emergency services, transportation and patient support according to regulations...
Ho Chi Minh City Department of Health discovered many violations after inspecting businesses providing patient transportation services.
Immediately after the inspection, the leaders of the Department of Health organized a meeting with these facilities in the area to listen to and understand the thoughts and aspirations of the businesses, and at the same time required private emergency transport units to rectify, comply with legal regulations, and strengthen coordination with medical examination and treatment facilities in the city.
Through discussion, most emergency service facilities and patient transport support facilities only have the capacity and conditions to support normal patient transport. Especially when the new Law on Medical Examination and Treatment takes effect from January 2024, at that time, emergency patient transport facilities must have staff with certificates to practice as emergency medical personnel outside the hospital.
In the coming time, the Department of Health will continue to strengthen coordination with functional forces to detect and handle emergency services, support the transportation of patients without permission and inspect compliance with laws, technical regulations, and practice conditions of licensed facilities.
The Department of Health calls on emergency patient transport facilities to continuously improve service quality, comply with legal regulations, and closely coordinate with competent authorities to contribute to ensuring the safety of people when using this service. At the same time, when people discover or suspect that emergency service facilities or patient transport support facilities are not licensed or have signs of violations, they can immediately call the Department of Health hotline or report via the "Online Health" application so that the Department of Health Inspectorate can have information, promptly detect and strictly handle according to regulations.
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