Instructions on how to change phone number on VNeID

How to change phone number on VNeID? Can it be done at home? To understand more, please refer to the article below.

1. Instructions for changing phone number on VNeID

Currently, a phone number can only register one electronic identification account and one electronic identification account will be associated with one phone number. If a citizen wants to change the phone number on VNeID, he/she can do it in one of the following 2 ways:

- Method 1: Go to the commune police to change the phone number on VNeID.

- Method 2: Citizens call the VNeID hotline number 1900 0368.

Then press 4 to contact the operator. The operator will check the citizen's electronic identification account information, verify information about personal history, place of residence... is correct as in the data or not. Then, the citizen provides a new phone number to replace the old phone number. Finally, the Ministry of Public Security will send a message to the newly registered phone number. Then the citizen reactivates the electronic identification account with the new phone number.

2. Instructions on how to register for a level 2 electronic identification account

2.1. How to register a level 2 electronic identification account for Vietnamese citizens

- For citizens who have been issued an electronic chip Citizen Identification Card:

Citizens go to the police station of the commune, ward, town or the place where procedures for issuing Citizen Identification Cards are carried out to carry out procedures for issuing electronic identification accounts. Citizens present their Citizen Identification Cards with electronic chips, provide information about their phone number or email address and request additional information to be integrated into the electronic identification account.

The receiving officer enters the citizen's information into the electronic identification and authentication system; takes a portrait photo and collects fingerprints of the citizen coming to complete the procedure to authenticate with the Citizen Identification Database and confirms consent to register to create an electronic identification account.

The electronic identification management agency notifies the account registration results via VNelD application or SMS message or email address.

- The Public Security Agency shall issue a level 2 electronic identification account along with a Citizen Identification Card in cases where citizens have not been issued a Citizen Identification Card with an electronic chip.

(Clause 2, Article 14, Decree 59/2022/ND-CP)

2.2. How to register a level 2 electronic identification account for foreigners

- Foreigners go to the immigration management agency under the Ministry of Public Security or the provincial-level Public Security to register for an electronic identification account, present their passport or valid international travel document, provide email address or phone number (if any) and request additional information to be integrated into the electronic identification account.

- The receiving officer enters the information provided by the foreigner into the electronic identification and authentication system; takes a portrait photo and collects fingerprints of the foreigner coming to complete the procedure to authenticate with the National Database on Immigration and confirms the consent to register to create an electronic identification account.

- The immigration authority sends a request for an electronic identification account to the electronic identification and authentication authority.

- The electronic identification and authentication management agency notifies the account registration results via VNelD application or SMS message or email address.

(Clause 2, Article 15, Decree 59/2022/ND-CP)

Source: https://baoquocte.vn/huong-dan-cach-doi-so-dien-thoai-tren-vneid-234986.html