Son Duong Power workers check the operation of a customer transformer station at Phuc Ung Industrial Park (Son Duong).
Tuyen Quang Power Company is currently managing and operating 19 110kV lines with a total length of 290.49 km, supplying electricity to 08 transformer stations (TS)/13 transformers (MBA) 110kV with a total installed capacity of 554 MVA. In addition, the Company manages 2,557.81 km of medium voltage lines, 4,797.56 km of low voltage lines, 2,060 stations/2,069 distribution transformers with a total capacity of 533,001 kVA, ensuring electricity supply to more than 284,000 customers in Tuyen Quang province.
Currently, Tuyen Quang Electricity Company is implementing various types of electricity services for customers such as: Consulting and supervision; installation and repair services for wires after the meter; repair and testing of customer works; management and operation services for renting customer assets; acceptance of customer electrical works; electrical construction and installation services; cable termination work; connection services... The company identifies that improving the quality and efficiency of electricity services is an important factor in bringing satisfaction and peace of mind to customers.
Mr. Do Truong Giang, Deputy Director of Tuyen Quang Power Company, said that implementing the policy of the Northern Power Corporation on enhancing electricity service indicators, Tuyen Quang Power Company has coordinated with the Department of Industry and Trade to exchange information and receive support in implementing service activities.
On that basis, the Department of Industry and Trade issued Document No. 272/SCT-QLNL dated March 14, 2023 guiding the testing, inspection and management of electrical works belonging to customer assets, creating a solid foundation for implementation. In addition, the Company also focuses on propaganda work, sending open letters to specialized customers, evaluating the implementation status and scoring the completion of tasks of the units.
In 2024, Tuyen Quang Electricity Company has promoted the deployment of all types of electricity services to customers, aiming to improve service quality and create satisfaction for electricity customers.
Tuyen Quang Electricity Company performs transformer station cleaning using Hotline technology for customer transformer stations.
As one of the customers using electricity services, Mr. Nguyen Manh Danh, Director of Tuyen Quang Cement Joint Stock Company, is very satisfied with the electricity services provided by the Electricity industry. Mr. Danh shared that every month and every quarter, Tuyen Quang City Electricity conducts periodic inspections, maintenance, and cleaning of transformer stations for the company. In addition, the unit regularly provides information on the operating status of the transformer station, and at the same time gives recommendations and warnings about possible incidents so that we can proactively prevent them. Or when there is an incident, Electricity workers are present to handle it promptly. Therefore, the quality of the transformer station is always guaranteed, and the electricity flow is smooth to serve the production activities of the enterprise.
Along with that, to ensure consistent operations at units and compliance with regulations, the Company has developed and issued Regulations on organization and management of electricity production and business activities according to each type of service. As a result, the total revenue from electricity services of the Company in 2024 reached 28.74 billion VND, equivalent to 119.4% of the plan assigned by the Corporation. Profit reached 120.5% of the plan. These results are clear evidence of the professionalism and efficiency in the Company's business activities, while affirming its increasingly strong position in the market.
With the spirit of solidarity, determination to overcome all difficulties and innovate, Tuyen Quang Electricity Company commits to make the greatest effort to complete and exceed the 2025 plan targets, ensuring stable, safe and continuous power supply, meeting the socio-economic development needs of the province, as well as the production and living needs of the people.
Source: https://baotuyenquang.com.vn/cong-ty-dien-luc-tuyen-quang-day-manh-cung-cap-dich-vu-dien-den-khach-hang-207235.html
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