Recently, many customers have fallen into scams when booking hotels and resorts through fake Facebook pages. The scammers ask for a deposit, then disappear without a trace, causing the victims to lose money.
Specifically, a fake fanpage was created under the name of Spa & Resort in Ninh Binh. This page even has a number of likes, followers and blue ticks, making many users mistakenly think that this is the official Facebook page. Many customers have been scammed because they booked rooms through this fanpage.
Fraudsters impersonate VNPAY to scam users. (Photo: Internet)
More seriously, the scammers also faked the “VNPAY refund feature” to scam customers. They asked for personal information, including name and bank account number, and instructed the victim to transfer money to the scammer’s account to “activate the feature”. After many transactions, the customer only received a “wrong operation” notification without receiving the refund as promised.
Although the trick of impersonating reputable businesses to commit fraud is no longer strange, many customers are still caught off guard and become victims of this sophisticated trick.
VNPAY does not provide hotel booking services on social networks.
In response to the situation of hotel booking scams through fake Facebook pages, VNPAY affirms that it is not involved in any booking service provision activities on social networking platforms.
Hotel booking feature on VNPAY wallet and banking apps.
VNPAY currently provides the “Hotel Booking” feature on many banking applications and VNPAY wallets, helping users search, compare prices and book rooms conveniently and safely. Customers can access directly via banking applications or VNPAY wallets to make transactions right on the official platform, instead of having to search through many other social networking channels.
VNPAY recommends that users only book rooms through official channels to ensure safety and avoid the risk of losing money from online fraud.
Smart User – Smart Choice
To ensure safety, customers should "turn on" alert mode: Research and update information on official channels, even choose to contact directly via hotline to get questions answered clearly and quickly.
With information and services provided by VNPAY, customers can update information on official channels such as VNPAY, VNPAY fanpage, VNPAY wallet website...
VNPAY currently focuses on two core areas: Finance - Banking and Information Technology - Telecommunications with outstanding products such as Mobile Banking application, VNPAY e-Wallet, payment solutions such as VNPAY-QR, VNPAY Payment Gateway, VNPAY-POS, VNPAY-SoftPOS to digital transformation support tools such as VNeDOC, VNPAY Invoice, VNPAY CA, VNPAY B2B...
Other typical services of VNPAY: VnPayBill - Bill payment service; Vban.vn - E-commerce website; VnTicket - Airline ticket booking service on mobile application and website; VnTopup - Phone top-up service; SMS Banking - Banking financial information query service on phone...
Currently, VNPAY is cooperating with more than 40 banks in Vietnam, typically Agribank, VietinBank, BIDV, Vietcombank... payment organizations in Vietnam and internationally, 5 telecommunications companies, more than 350,000 businesses, serving more than 60 million users on Mobile Banking and VNPAY wallet.
Source: https://vnpay.vn/VNPAY-canh-bao-chieu-tro-lua-dao-chiem-doat-tai-san-0zadlz9jmwtb
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