Noventiq applies AI to support digital transformation for businesses

According to Noventiq, AI will continue to play a leading role in business transformation, changing the landscape of industries and reshaping user experiences. To keep up with this trend, many companies have invested heavily in AI assets, but the resulting technology products are not suitable for business practices.

AI can be applied to digital transformation for businesses

Noventiq representative emphasized that the only solution for successful AI implementation today is data. To optimize data analysis models, the most important factor is data quality. Data quality is determined by how businesses collect and prepare data, which can only be guaranteed when businesses identify their goals and the problems they need to solve.

Once processed and cleaned, the data is ready for the initial steps of building and training an AI model. Businesses should develop multiple models at the same time, and finally evaluate and select the best performing model for implementation. Once implemented, the model needs to be continuously adjusted and improved to keep up with the ever-changing and evolving pace of today’s data.

Applying AI in a few business scenarios alone may not make much difference to a company. To achieve truly sustainable growth and success, business leaders need to find ways to apply AI to every aspect and daily operation.

In addition, OpenAI's ChatGPT, an AI model capable of understanding and processing natural language-related problems, is also being applied in many different fields. Previously, when mentioning AI, we would think of manufacturing industries such as robots, self-driving cars, etc. But now, ChatGPT brings AI closer to users, making it easier to access and apply immediately to daily tasks. According to Forbes , large companies such as Salesforce, Snap, Spotify, etc. have all announced that they will apply OpenAI's technology and services to their businesses.

At Noventiq, OpenAI’s natural language models are designed to be integrated with Microsoft Azure Cloud, serving as advanced search and data extraction tools for public administration. Azure OpenAI allows users to easily enter questions and receive results in seconds. OpenAI’s services are also applied in the field of customer care, virtual call centers serving 24/7 with advanced language processing and customer sentiment analysis.

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