October 20, Hanoi train opening

Hanoi Railway Transport Joint Stock Company said that the railway will officially launch the high-quality SE19/SE20 train pair between Hanoi and Da Nang on October 20 to meet the increasing demand of international tourists for quality vehicles and services.

High-quality sleeper cars of the SE19/SE20 Hanoi - Da Nang train will open on October 20, 2023.

This enterprise said that it has invested in building the high-quality SE19/SE20 train with its own brand and identity on the Hanoi - Da Nang route such as: Selecting good quality carriages to refurbish, paint and stick the interior walls to create highlights for the carriage, repainting the exterior walls of the carriage, replacing blankets, sheets, pillows, window curtains, etc. The SE19/SE20 sleeper compartment is designed to be luxurious and cozy. The air conditioning system is redesigned and installed, with air outlet adjustment buttons to adjust the direction and volume. The dining carriage is redesigned and installed with new interiors so that passengers feel comfortable and friendly when sitting to eat, drink, and enjoy the scenery.

For passenger cars, install new hot water tanks and bright white ceramic sanitary equipment in the washroom and toilet; at the same time apply technical solutions to eliminate the cause of odors from waste containers, bringing a clean, luxurious feeling like in a hotel.

Along with investing in equipment, the company selects a team of experienced staff from train captains to service staff, attractive flight attendants, with good communication skills and experience, especially those who can communicate in English. At the same time, it designs and selects a unique uniform model to identify the staff of this train.

On this train, there is a cleaning staff, who professionally cleans the train according to the operating procedures, supervises the cleaning quality... This staff will be responsible for cleaning the toilets and washrooms on the train. The car staff cleans the car, the passenger area, the hallway... and the cleaning area when the specialized cleaning staff cannot finish in time.

Dining car of train SE19/SE20.

Regarding ticket price policy, Hanoi Railway Transport Joint Stock Company said that it will keep the current ticket price. Specifically, the ticket price for train SE19 is 10% lower than the ticket price for train SE3, 5% lower than the ticket price for train SE1, accordingly, the highest ticket price for the beginning of the week is 943,000 VND/ticket, the highest ticket price for the weekend is 1,046,000 VND/ticket. Train SE20 has the highest ticket price of 854,000 VND/ticket, 10-20% lower than the ticket price for train SE4, 7-20% lower than the ticket price for train SE2.

Regarding on-train services, passengers who want to order regional products that the train passes through or products served on the train throughout the journey can use their smartphones to scan the QR code to access the link of the sales website. On this page, passengers can freely choose the desired regional specialties to enjoy right on the train or bring back as gifts.

Source: https://www.baogiaothong.vn/ngay-20-10-khai-truong-tau-ha-noi-da-nang-sang-xin-nhu-khach-san-192231012151733986.htm