What to do if you forget your mobile phone password

VTC NewsVTC News22/05/2024


With today's smartphones, there are many ways to secure them, such as using alphanumeric characters, drawings, fingerprints and faces to help users secure their private information on their phones.

With daily habits, users use fingerprints and facial recognition as the main tools to unlock the device. Not using numeric and pattern passwords for a long time will lead to forgetting the password on the phone. So when encountering this situation, users do not need to worry because there is still a way to unlock the phone when forgetting the password through software and operations on the phone itself.

How to unlock Android phone

The security of Android devices is getting higher and higher. Accordingly, retrieving the password when forgetting the password to unlock the device is also much more complicated. Below are 2 ways to unlock an Android phone when forgetting the password:

What to do if you forget your mobile phone password - 1

Unlock phone with Google account

If you happen to forget your phone password, don't worry because you can unlock your phone using your Google account. However, this method can only be applied if you have logged into your Google account on your phone.

Step 1: On the lock screen, click Forgot password

Step 2: Fill in your Google account login information and password > click OK

Step 3: At this point, the Screen Password setting status will appear > select Turn off screen unlock and you can use the phone.

Restore factory settings to unlock phone

One of the most effective ways to unlock your phone when you forget your password is to restore the factory settings. This method is applied in case your phone is not logged into your Google account or you forgot your Google account password.

For Samsung phones: Hold Power key + Home button + Volume up key at the same time > select Wipe data/factory reset > select Yes > select Reboot system now

For other Android phones: Hold the Power key + volume down key at the same time > Select Wipe data > tap Wipe all data and removable application > tap Ok > select Reboot and Ok to complete.

A small note is that if you restore the factory settings, it also means that the data in your phone will also be lost. Therefore, you should also consider before doing this.

How to unlock iPhone

One of the most common errors among iPhone users is the error of iPhone being disabled from connecting to iTunes. The biggest reason is that users accidentally forget their password and enter it incorrectly too many times.

What to do if you forget your mobile phone password - 2

Unlock iPhone with iCloud

The steps to unlock iPhone using iCloud are as follows:

Step 1: Access the link icloud.com/#find on your computer

Step 2: Log in to your Apple ID account> select Settings

Step 3: Select My Device and click the X to restore the password. Once completed, select Restore Backup to retrieve the data.

Unlock iPhone with iTunes

You can also unlock your iPhone easily if you forgot your password using iTunes.

Step 1: Download iTunes to your computer and connect to your iPhone > log in to your iCloud account

Step 2: Select the phone icon on the iTunes application > click Back up now

Step 3: Continue to select Restore iPhone to restore data > continue to select Restore backup

The above article has instructed how to unlock the phone password when forgotten on both Android and iPhone platforms. If you encounter this situation, please try to apply it immediately to unlock the device.

Ngoc Linh


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