In 2025, Hanoi will strengthen public service inspections.

Kinhtedothi - Hanoi People's Committee has issued Plan No. 05/KH-UBND on public service inspection in 2025.

Accordingly, through inspection activities, it aims to contribute to preventing violations of discipline and administrative discipline; evaluate the advantages and positive aspects; at the same time, detect shortcomings, difficulties and inadequacies in the process of performing public duties; propose and recommend competent authorities to take handling measures; continue to further improve the responsibility, spirit, attitude and quality of service to the people of state agencies and units in the city; create a strong change in the working style and manners of cadres, civil servants and public employees...

Hanoi City's public service inspection team conducts a surprise public service inspection at the "One-stop" department of Hanoi Department of Construction.

The subjects of inspection include: Departments, agencies equivalent to departments; public service units; Central agencies organized vertically in the city (referred to as departments, branches, and sectors); People's Committees of districts, towns, communes, wards, and townships; State-owned enterprises in the city related to the task of handling administrative procedures; cadres, civil servants, public employees, workers, etc.

The content of the inspection is the implementation of regulations on receiving and handling administrative procedures and public services for individuals and organizations, focusing on checking the handling of administrative records of individuals and organizations according to the "one-stop" and "one-stop" mechanisms; the implementation of regulations related to citizen reception, handling and resolving petitions and letters; the performance of public duties by cadres, civil servants, public employees and workers; the review and assessment of the performance of tasks by cadres, civil servants, public employees and workers; the implementation of administrative discipline and order...

The Department of Home Affairs is the standing agency of the City's Public Service Inspection Team. Departments, branches, sectors; People's Committees of districts, towns; Central agencies organized vertically in the City develop and implement public service inspection plans; decide to establish a Public Service Inspection Team to inspect public service at their agencies, units and subordinate levels. The head of the team is the leader of the agency or unit; at the same time, create favorable conditions for the City's Public Service Inspection Team to perform its tasks at localities, agencies and units.

Source: https://kinhtedothi.vn/nam-2025-ha-noi-tang-cuong-kiem-tra-cong-vu.html