ANTD.VN - LPBank affirms that in all cases, customers' rights will be absolutely guaranteed. Currently, all postal savings, financial and other credit activities are still taking place normally at Vietnam Post's transaction points nationwide.
On August 31, 2023, the State Bank of Vietnam (SBV) issued Circular No. 11/2023/TT-NHNN (Circular 11) amending and supplementing a number of articles of Circular 43 on the organization and operation of Post Office Transaction Offices under Lien Viet Post Joint Stock Commercial Bank (LPBank).
In response to public concerns, LPBank and Vietnam Post have affirmed their commitment to absolute compliance with the provisions of Circular 43 and Circular 11 of the State Bank and Vietnamese law. In all cases, the interests of customers are always placed at the highest level and are absolutely guaranteed.
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LPBank affirms to absolutely guarantee the rights of customers. |
“At present, all postal savings, financial and other credit activities are still operating normally at Vietnam Post’s transaction points nationwide. Service provision will be further improved in quality in accordance with the circular’s instructions. Therefore, customers can feel secure when making deposits, retirement loans, money transfers and withdrawals at the Post Office,” the announcement stated.
According to LPBank, the divestment of Vietnam Post from LPBank (if any) will not affect the interests of customers using services provided by the Bank through the Postal network. The Postal Savings Service is still being provided normally with the best service capacity and quality at service points nationwide.
If the divestment is successful, Vietnam Post and LPBank will continue to work together as strategic partners to deploy modern banking and financial services on the Postal network to take advantage of the strengths of both parties.
According to Circular No. 11 , from the date Vietnam Post Corporation (Vietnam Post) divests its capital to below 5% of LPBank's charter capital, Post Office Transaction Offices will not be allowed to receive savings deposits.
And if Vietnam Post divests below 5%, the suspension of the Post Office 's operations will be conditional and follow a roadmap corresponding to the deposit term of existing customers.
Established in 2008, LPBank currently has total assets of VND 327,746 billion and a large network of branches and transaction offices across 63 provinces and cities. Currently, Vietnam Post owns 10.48% of LPBank's charter capital.
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