A little-noticed feature on the Galaxy S24 Ultra is the latest Corning Gorilla Armor glass that protects the display, which significantly reduces reflections and improves visibility.
However, it seems that the Galaxy S24 Ultra's display isn't completely perfect, as many users have reported that the anti-glare glass on the device hasn't maintained its quality over time.
YouTuber Zaryab Khan shared on social network X how the Galaxy S24 Ultra's screen coating degraded after a year of use.
Samsung Galaxy S24 Ultra screen has many stains after less than 1 year of use.
It's easy to see that the Galaxy S24 Ultra's display is prone to smudges and fingerprints. The constant swiping seems to have worn down the oleophobic (fingerprint-resistant) coating on the device, giving the screen a dirty, oily look.
Additionally, users have noticed scratches on the screen. However, they explain that these are not real scratches but could be blemishes on the screen coating.
X user Piyush Baid also shared that the screen coating on his device has worn away, which makes the Galaxy S24 Ultra look dirty and difficult to clean.
Piyush complained that the store blamed the usage for making the screen look so "dirty".
In addition, he also disagrees with the solution of applying tempered glass to protect the glass surface, because this will significantly reduce the effectiveness of the anti-glare coating.
Another user also showed that the most frequently swiped part of the screen (right corner) showed signs of wear and was noticeably shinier.
The part of the screen that is exposed the most is noticeably shinier and more worn.
So what’s the real problem? It’s possible that the oleophobic coating on the Galaxy S24 Ultra’s display has worn off within a year of the device’s launch. While the coating on all smartphones degrades over time, reports of rapid deterioration in less than a year are rare.
The "fake scratches" also confuse users, because it seems that the oleophobic coating is physically impacted by sharp surfaces, but does not damage the actual screen.
It's not yet clear how this degradation affects the display's anti-glare capabilities, but it's clear that the dirty and greasy look detracts from what is otherwise an excellent and segment-leading experience from Samsung.
These are just a few reported cases, and many other users on Reddit say their Galaxy S24 Ultra devices are holding up much better. Still, the fact that this issue is happening to a certain number of people is unacceptable for a high-end flagship that costs over $1,000.
The advice given to users from Samsung's official social media accounts is to contact Samsung directly to provide details about the situation.
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