Explore the training center of the world's best low-cost airline

The world's leading modern flight training center

Named the world’s best low-cost airline for 14 consecutive years, AirAsia is considered a global benchmark for quality and excellence in the aviation industry. The airline has received numerous awards for customer service, flight safety and working environment. These achievements are due to the excellence of its staff, including pilots, flight attendants, ground staff and engineers.

At AirAsia, training culture is one of the most important criteria to build brand quality. The training process is extremely professional, meticulous and methodical, aiming to produce future generations of exemplary pilots and flight attendants.

AirAsia has been named the world's best low-cost airline by Skytrax for 14 consecutive years.

Following the experience of TikToker Le Pa Da, the simulated cockpit where pilots are trained impresses with a controller that is completely similar to a real plane, worth tens of millions of dollars. Inside the cockpit, there are full functions to simulate situations in all weather conditions, snow covering the runway or pouring rain... What's special is that the scenery is changed to look real, all movements of vibration, shaking, collision, take-off, landing are 100% transformed into reality.

Where pilots are trained is a multi-million dollar simulator cockpit.

Pilot training takes about two years before students can fly on the runway. In addition to training future pilots, AirAsia pilots return to the training center every six months to update their knowledge and new technology.

For flight attendants, the training process is also extremely strict, having to go through 5 classes within 47 days, including makeup class, first aid class, "In flight" professional class, flight safety class, communication class. Of which, the class with the longest duration is on flight safety. In this class, future flight attendants must undergo training and professional training in a simulated aircraft cabin. Not only training new flight attendants, veteran flight attendants must also periodically return to study their profession every year.

The flight attendants are trained through many classes to always maintain a professional and radiant demeanor.

What is the secret that helps AirAsia be honored as "World's Best Low-Cost Airline" for 14 consecutive years?

The real-life experience at AirAsia’s flight training center helped everyone understand why AirAsia has grown so phenomenally. AirAsia only takes 25 minutes to turn around an aircraft, a remarkable speed in the aviation industry, ensuring lower costs and higher productivity.

AirAsia is loved and trusted by many tourists around the world, not only for its cheap prices, extensive domestic and international flight network, but also for its full in-flight amenities and professional service style.

Modern workspace at AirAsia headquarters

AirAsia always brings you the best services for a safe, comfortable and enjoyable flight with an extremely attractive menu of ASEAN, international and vegetarian dishes. Besides, you can also experience entertainment, shopping, and in-flight connectivity services with Rokki wifi on the airline's aircraft.

Customers can book tickets quickly and conveniently on the AirAsia app. Not only booking airline tickets, this app also includes many utilities such as hotels, shopping, insurance, car rental... It can be said that all the needs for a trip are integrated into one app.

"There is an automatic check-in area, quick procedures with just one click, very time-saving. The flight was extremely on time, no delays at all, ensuring a smooth and convenient schedule. Warm welcome, from ground staff to flight attendants, everyone was friendly and professional. Comfortable seats, rich and quite delicious food", MC Khanh Vy shared about the flight from Hanoi to Kuala Lumpur on AirAsia.

Automatic check-in and baggage storage service helps Khanh Vy save a lot of time.

AirAsia has international standard service but extremely good fares with year-round promotions when flying to Thailand and Malaysia. Notably, according to Cirium - a leading global travel and aviation data analytics company, in 2022, Thai AirAsia was honored as the most punctual airline in Asia - Pacific with a performance rate of up to 97%.

With AirAsia's consistent commitment to providing quality service and continuous innovation, AirAsia has established itself as a leading low-cost airline that consistently delivers value and choice to its customers.

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