J&T Express applies many technological solutions to order processing

08/10/2023 20:06 Minh Anh Print article

ANTD.VN - J&T Express is known as a start-up in the e-logistics field originating from Indonesia, participating in the Vietnamese market since 2018. Currently, this unit is applying many technological solutions to complete the processing of orders.

In the period of 2018-2020, Vietnam's logistics industry is assessed to be full of potential with unprecedented advantages thanks to the development of online shopping through e-commerce and social media platforms such as Facebook, Zalo, TikTok, Instagram... The annual growth rate is estimated at 2 digits from 25-30% and is considered an industry that attracts many large and small businesses, domestic and foreign, to participate.

In the context of fierce market competition, how to keep up with trends, increase value for consumers while still ensuring long-term optimization is a challenging problem for every business. To solve the problem of development, J&T Express especially invests in technology in every step from management to operation.

Specifically, J&T Express's largest and most modern operation center in Vietnam has been put into operation. Leading technologies in the field of e-logistics have been applied such as the DWS automatic sorting system, automatic matrix conveyor, steering wheel, grayscale camera, multi-layer crossbelt system... In particular, the AI ​​- JMS application operation information management system was self-developed and built by J&T Express based on the accumulation of many practical experiences.

This is a comprehensive solution capable of meeting all the needs of delivery businesses. The system operates on a mechanism of automatic updating, analysis, and automatic daily reporting to connect and operate all automatic delivery systems nationwide; coordinate automatic order receipt by region, as well as connect a series of customer care channels...

The brand is also highly appreciated for launching an ecosystem of 5 specialized services with different advantages such as cost efficiency (J&T Express delivery service), security level and delivery speed (J&T Super super service), international shipping service, fresh goods delivery... to meet the most diverse and specialized (bespoke) needs of users.

Sharing about the driving forces for success and strategies in the coming time, J&T Express representative, Mr. Phan Binh shared: “The nature of the express delivery industry is not new. Postal services have been a developing industry for hundreds of years, J&T Express takes advantage of the development of technology to innovate, be effective, and bring practical values ​​to users. With experience and success in countries around the world, J&T Express hopes to contribute to the development of the Vietnamese logistics industry, create values, and bring benefits to users”.

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