Patricia was born in 1922, but the American Airlines (USA) data system did not update this year, thereby defaulting to 2022. The airline's check-in staff and crew were surprised many times by this "unexpected" guest, BBC reported on April 28.
“It was funny because they thought I was a child but it turned out to be an old lady,” said Patricia. BBC reporter Joe Tidy witnessed the mistake, as Patricia and the crew burst into laughter.
Patricia is often mistaken for a baby by American Airlines staff.
She said her daughter Kris, who was traveling with her, booked a ticket online, but the airport computer recorded her birth year as 2022 instead of 1922. The same thing happened last year, even though she booked an adult ticket, not a child ticket.
She said the American Airlines staff were very nice and helpful, but she also wished the airline would fix the computer glitch because it caused unnecessary trouble. On the previous flight, she and her daughter had to sit while others disembarked, and staff had not yet arranged a wheelchair for the elderly woman. “My poor daughter had to carry her luggage more than a mile from gate to gate,” she said.
Patricia said she still flies to visit her family every year, but the problems started when she turned 100. She traveled alone until she was 97, when her eyesight began to fail and she had to rely on family for support. She said the IT glitches won’t stop her from flying, and she’s looking forward to her next flight in the fall, when she turns 102.
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