Kinhtedothi - Vice Chairman of Hanoi People's Committee Ha Minh Hai has just signed Official Dispatch No. 4226/UBND-KSTTHC dated December 16, 2024 on publicizing the Index of serving people and businesses in October and November 2024.
Accordingly, based on the results on the National Public Service Portal (https://dichvucong.gov.vn) in the section "Results of evaluating the People and Business Service Index of ministries, branches and localities", the City People's Committee publicly announced the results of the People and Business Service Index until October and November 2024 at specific agencies and units:
Total score achieved by the city in October 2024: 61.18/100 points (up 4.12 points compared to September 2024), ranked 60/63 provinces and cities; Total score achieved by the city in November 2024: 58.69/100 points (down 2.51 points compared to October 2024), ranked 62/63 provinces and cities.
Data is calculated at 11:00 a.m. on December 10, 2024. This data may change over time. Data on overdue records is calculated cumulatively, without any time limit for data collection as with other criteria.
To continue promoting the achieved results and overcome the low achievement criteria, the City People's Committee requests Directors, Heads of departments, branches, and Chairmen of People's Committees of districts, towns, and cities to focus on directing, regularly updating, monitoring, and proactively coordinating with the Ministry and the governing agencies in advising the City People's Committee to announce and publicize administrative procedures under the management authority of the unit within the prescribed time limit; not to let the situation of delay in announcing and publicizing administrative procedures affect the City's announcement and publicization index according to Decision No. 766/QD TTg dated June 23, 2022 of the Prime Minister.
Based on the list of records that are slow to receive/slow to process, promptly review, determine the cause, and thoroughly handle records that are overdue for receipt and processing; apologize and rectify, strictly handle agencies and units with corrupt and negative behaviors (if any) that cause additional administrative procedures, records, documents, and requirements that are not in accordance with regulations or repeatedly cause delays in receiving and handling administrative procedures in accordance with the provisions of Point d, Clause 1 of Directive No. 27/CT-TTg dated October 27, 2023 of the Prime Minister; coordinate with relevant units (Department of Information and Communications, City Public Administration Service Center) to coordinate in reviewing and correcting if there are any technical problems arising during the synchronization process.
In addition, upholding the sense of responsibility, directing regularly and resolutely, there must be immediate corrective solutions to improve the rate of records processed online in December 2024. If any agency or unit fails to ensure the rate according to regulations, directly affecting the results of the assessment and ranking of the City's Administrative Reform Index, it shall be responsible to the City People's Committee and the Chairman of the City People's Committee for the implementation results of its unit.
Based on the public results, control the results of the agencies and units under the National Public Service Portal according to the accounts assigned to the units; in case of any problems, synthesize and report to the City People's Committee (via the City Public Administration Service Center) for synthesis and reporting according to regulations.
Assign the City Public Administration Service Center to urgently review and identify the contents of the current low-scoring indicators; report and propose solutions; coordinate with the Department of Administrative Procedure Control and the Government Office to remove obstacles and difficulties in synchronizing data between the City's Administrative Procedure Processing Information System and the National Public Service Portal.
Source: https://kinhtedothi.vn/ha-noi-cong-khai-bo-chi-so-phuc-vu-nguoi-dan-doanh-nghiep-thang-10-11-2024.html
Comment (0)