Opportunity to visit Acecook Vietnam's factory right at home

Applying technology to reach customers more and faster is the success of Acecook Vietnam when implementing the online factory tour program.

Operating in the food industry and carrying the Japanese spirit of “Omoiyari” (thinking of others), Acecook Vietnam always puts openness and transparency together with product quality to bring peace of mind and maximum satisfaction to consumers. For that purpose, Acecook Vietnam has organized factory tours for over 10 years so that customers can have a realistic view. In addition, the company has also developed an online tour model through a website that applies 360-degree technology. Streamline the production process in a few minutes of experience Nowadays, consumers tend to learn carefully about the production process of each product, from the selection of raw materials to the final product. Being provided with accurate information by the manufacturer not only helps consumers feel more secure when using, but is also an important factor for them to make purchasing decisions that suit their needs and personal preferences. Quickly catching up with consumer demand, Acecook Vietnam has applied modern technology to create a unique online factory tour program. With just a smartphone, consumers can explore the large-scale factory, the impressive office space, detailed information about the process of making an attractive instant noodle product, and experience new and interesting technologies. “I did not know about Acecook Vietnam's factory tour program until I searched for "Hao Hao noodle production process" and was directed to the brand's website. Because I live in Hanoi, I did not have the opportunity to go directly, but I was quite surprised when I clicked on the "360 factory tour" section and was "unraveled" with very friendly experiences", Thu Tra (25 years old, Hanoi) shared.

Acecook Vietnam's online factory tour website. Photo: Acecook Vietnam

The website for visiting Acecook Vietnam's factory and office is designed to be user-friendly with a bilingual "tour guide" in English and Vietnamese. When choosing "Factory Tour", users can follow the journey of the noodles from the raw material stage to the finished product packaging to the customer. All stages in the production process at the Acecook factory are posted on the website with live, detailed and vivid footage. Unlike Thu Tra, Nam Anh (26 years old, Ho Chi Minh City) enjoyed the experience of "Office Tour". This Gen Z shared: "Entering the lobby is the image of the reception area of ​​the Acecook Vietnam office. In the office building, Acecook brings a true sightseeing experience when I can choose the paths to go to my favorite area. In the 2 exhibition areas, I can follow the journey of formation and development of Acecook in Vietnam as well as the product lines. Truly, if I didn't have this experience, I wouldn't have thought Acecook had so many types of noodles, vermicelli, rice vermicelli, pho, hu tieu...

Users can experience the production process as well as search for information about Acecook Vietnam right at home. Photo taken from website: Acecook Vietnam

Transparency and quality in production For more than 3 decades of operation in Vietnam, Acecook has always emphasized transparency and quality. The organization of tours since 2013 is the clearest proof of this. Up to now, Acecook Vietnam factory has welcomed more than 100,000 visitors, an average of more than 11,000 visitors per year. However, this is still a modest number. That is why the brand decided to "digitalize" this tour program, with the highlight being the "modern - optimized utilities - sustainable" office and the "safe - quality - Japanese technology" production process.

Acecook Vietnam welcomes more than 11,000 visitors to its factory every year. Photo: Acecook Vietnam

Acecook Vietnam representative said: “The factory tour program was born with the motto “come and have fun, see and believe”, aiming to bring customers the most realistic and genuine view of the production process, product quality, as well as our commitment to ensuring safety and peace of mind. In addition to the impressive direct tour that creates excitement, the online program has helped the company reach customers from afar, helping them to fully experience the factory operation process in a vivid way. Those genuine emotions have helped increase customers' love and trust in the Acecook brand”. Visit https://thamquanonlineacecookvietnam.vn to explore the Acecook Vietnam factory. Source: https://vietnamnet.vn/co-hoi-tham-quan-nha-may-san-xuat-cua-acecook-viet-nam-ngay-tai-gia-2346832.html