Super fast biometric update on VietinBank iPay Mobile via VNeID

Báo Đại biểu Nhân dânBáo Đại biểu Nhân dân20/01/2025

In addition to customer biometric identification via NFC-embedded citizen identification card (CCCD), customers can now authenticate biometrically on VietinBank iPay Mobile via the VNeID application. This makes the customer biometric identification process simpler and faster. According to statistics after nearly 6 months of implementation, nearly 7 million VietinBank customers have authenticated biometrically; of which, 90% authenticated online and 10% did it at the transaction counter.
Previously, updating biometrics by NFC scanning required customers to do it on a smart mobile device, with limited operating system versions. Thus, for customers using old generation smart mobile devices that cannot be upgraded, updating biometrics is difficult, customers have to go directly to the transaction counter for support. Now, with the signing of the implementation of electronic authentication service via VNeID on VietinBank iPay Mobile, customers only need a few simple steps on the VNeID application, customers can complete the biometric authentication process without having to go to a bank branch. In addition, customers do not need to worry about the mobile device used not supporting NFC to read information on the CCCD chip.
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Biometric authentication for customers according to Decision 2345/QD-NHNN

Steps to update biometric information by connecting between VietinBank iPay Mobile application and VNeID are as follows:
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For more information, please contact VietinBank branches/transaction offices nationwide or Customer Support Center: 1900 558 868; Email: [email protected].
Source: https://daibieunhandan.vn/cap-nhat-sinh-trac-hoc-sieu-toc-tren-vietinbank-ipay-mobile-qua-vneid-post402408.html

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