Vietnam Airlines provides emergency aid to many passengers on the plane

Recently, Vietnam Airlines has recorded many cases of passengers having health problems and needing medical assistance on flights. The flight crew and airline representatives have actively supported, taken care of the passengers' health and taken them to the hospital in time. The airline also recommends that passengers pay attention to their health status before taking the flight. Accordingly, on July 10, a foreign passenger on flight VN611 from Hanoi to Bangkok (Thailand) showed signs of vomiting, fatigue, and chest pain. The passenger said he had a history of heart attack and was not carrying any medication with him. As soon as the flight attendants discovered that the passenger was showing signs of poor health, they promptly provided care and first aid to the passenger on the flight and called for help from other passengers. The flight crew also quickly contacted Bangkok air traffic control to request medical assistance immediately after landing. Upon receiving the notification, the Vietnam Airlines representative in Bangkok contacted the airport emergency department to be ready to receive and take the passenger to the hospital. Thanks to the smooth and timely coordination between the flight crew, ground staff and medical units, the passenger was promptly taken to the airport hospital for emergency treatment. The passenger's health is now stable.

During the hot peak season, Vietnam Airlines recommends that customers pay attention to health issues when flying, especially passengers with chronic diseases or a history of heart disease, blood pressure, etc.

Another recent case, on flight VN311 from Japan to Hanoi, baby MA (7 months old) traveling with his parents showed signs of anemia, fatigue, a history of jaw disease causing difficulty breathing and dilated ventricles. Upon receiving information from the captain, the representative of Vietnam Airlines at Noi Bai quickly contacted the port doctor for support on the ship, and coordinated with relevant units to ensure the safety of baby MA. At 13:35, after leaving the plane, baby MA and his mother were helped by airline staff to quickly enter the country and taken to the hospital in an emergency situation: difficulty breathing, low blood oxygen levels and cyanosis. Thanks to timely support, the baby was given emergency care at the hospital, given oxygen and overcame the critical condition. The baby's luggage and passports and parents were also facilitated so that the baby's father could quickly receive them and go to the hospital with his child. At 16:00 on the same day, the baby was transferred to the National Children's Hospital and his health showed many positive developments. MA's family sent their deepest thanks to Vietnam Airlines, flight attendants and ground staff for their enthusiastic support, helping the child to be taken to the hospital quickly and promptly. "During peak season and hot weather, Vietnam Airlines recommends that customers pay attention to health issues when flying. In particular, passengers with chronic diseases or a history of cardiovascular disease, blood pressure, etc., should proactively monitor and ensure their health before taking the flight. At the same time, passengers should carry spare medicine prescribed by a doctor in their carry-on luggage so that they can use it immediately if necessary," a representative of Vietnam Airlines' leadership recommended.

Vietnam Airlines affirms that it always puts the safety and health of passengers first. This is the reason why the airline has had to change its operating plan many times before, such as making an emergency landing at the nearest airport to provide timely first aid to passengers, even though it may cause financial losses.

Currently, Vietnam Airlines has developed a professional and scientific passenger health care process in case passengers encounter unusual health problems. Flight attendants will call for help from a doctor if they are on the flight when necessary. At the same time, the airline's crew is also trained in first aid within their ability in appropriate situations with emergency kits always available on board. Source: https://nhandan.vn/vietnam-airlines-ho-tro-cap-cuu-nhieu-hanh-khach-tren-may-bay-post821566.html