This process significantly shortens the time it takes for customers to open an account. At the same time, after opening an account, customers can make high-value online transactions according to the regulations of the State Bank.

The above improvement is implemented through the application of the authentication solution using the chip-embedded CCCD or the VNeID app to the online account opening service. With the application of the new authentication solution, customers will only need to scan the QR code on the chip-embedded CCCD and scan NFC (no need to take a photo of the CCCD) to authenticate with the National Population Database. If using the VNeID app and already have a level 2 identification account, customers can directly connect app-to-app between VCB Digibank and VNeID for authentication.

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Using this new authentication solution brings many conveniences to customers: Significantly shortens the time to open an online account and activate VCB Digibank; Integrating biometric information, customers can transfer >10,000,000 VND immediately after opening an account; Update personal information automatically and accurately, avoiding errors during the registration process.

To open a Vietcombank account online or register for VCB Digibank online, customers just need to follow these simple steps:

Step 1: Download the VCB Digibank app on the App Store or Google Play. Enter your phone number on the app.

Step 2: Select "Open account/Register for VCB Digibank".

Step 3: Authentication via VNeID application or chip-embedded CCCD card (customers will be integrated with biometric information updates in this step).

Step 4: After successfully opening an account, customers activate VCB Digibank via the password sent by Vietcombank and start trading.

Detailed instructions at:

https://vietcombank.com.vn/-/media/Project/VCB-Sites/VCB/KHCN/Lien-he-va-Ho-tro/HDSD/Files-HDSD-NEW-DIGI/HDSD-mo-TKTT.pdf?ts=20241002034945

Thuy Nga